- Penn Medicine (Lancaster, PA)
- …both hospital and physician office patients, if necessary. + Supports inbound and outbound calls to or from patients, guests, or appropriate parties as needed to ... provide services. + Patient Liability and Point of Service Collections + Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations. + Refers patient to appropriate person for questions… more
- US Bank (Harrisburg, PA)
- …their needs, answering any questions they may have, and initiate pro-active outbound calling efforts. Client Relations Consultants must be knowledgeable of complex ... USBAM products, associated services, and impart this knowledge to our clients. Typically, Client Relations Consultants are the first line of contact for client service requests. Client Relations Consultants should understand financial markets and how markets… more
- Oracle (Harrisburg, PA)
- …not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout ... the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals… more
- Sharecare (Harrisburg, PA)
- …Manager, the Program Engagement Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule members in ... the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program. Provides assistance to the program team members… more
- Bank of America (Philadelphia, PA)
- …care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. **Responsibilities:** + ... Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities + Assists, educates, and trains… more
- Bank of America (Media, PA)
- …business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash ... responsibilities **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building +… more
- Deloitte (Pittsburgh, PA)
- …contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial ... intelligence in customer service + Working knowledge and experience of MS Office applications and tools + Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) Information for applicants with a need for accommodation:… more
- Amazon (Tremont, PA)
- …safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set and clarify requirements and expectations for Operations ... and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. * Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into… more
- Walgreens (Pittsburgh, PA)
- …enrollment in financial assistance programs. This role manages inbound and outbound communication with patients, prescriber offices, and insurance companies to ... clarify medical and pharmacy coverage, benefits, and related inquiries, ensuring all interactions are handled efficiently and courteously. Key responsibilities include resolving complex insurance rejections that require follow-up with patients, prescribers,… more
- Canon USA & Affiliates (King Of Prussia, PA)
- …to designated locations + Inspects and ensures the quality of all inbound and outbound shipments and reports all damages and discrepancies + Works with purchasing to ... return products as needed + Maintain a clean and safe work environment + Use UPS World ship and Fed ex to process outgoing shipment + Communicate effectively with customers and supervisors and assist with discrepancy resolution + Assures timely receipt and… more