- ChenMed (Philadelphia, PA)
- …+ Excellent written and verbal communication skills (eg, pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.). + Positive ... attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (ability to close sales without being perceived as pushy). + Spoken and written fluency in English. + Bilingual is a plus. +… more
- WSFS Bank (Philadelphia, PA)
- …financing solutions into vendor's go-to market strategies. * Required to make (50) outbound business development calls per day to qualified prospects and move them ... through the sales funnel using Sales Force, a leading-edge CRM technology tool. * Responsible for maintaining and growing customer relationships * Create and effectively manage a sales territory while adhering to NF's standard service level standards * Mentor,… more
- Sharecare (Harrisburg, PA)
- …Manager, the Program Engagement Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule members in ... the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program. Provides assistance to the program team members… more
- Bank of America (Media, PA)
- …business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash ... responsibilities **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building +… more
- Deloitte (Pittsburgh, PA)
- …contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial ... intelligence in customer service + Working knowledge and experience of MS Office applications and tools + Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other) Information for applicants with a need for accommodation:… more
- Walgreens (Pittsburgh, PA)
- …enrollment in financial assistance programs. This role manages inbound and outbound communication with patients, prescriber offices, and insurance companies to ... clarify medical and pharmacy coverage, benefits, and related inquiries, ensuring all interactions are handled efficiently and courteously. Key responsibilities include resolving complex insurance rejections that require follow-up with patients, prescribers,… more
- AmeriHealth Caritas (Philadelphia, PA)
- …Monday-Friday, 8:30 AM - 5:00 PM **Responsibilities:** + Handle inbound and outbound calls from members and providers, ensuring timely and effective service aligned ... with performance metrics. + Identify care gaps and HEDIS-related health conditions, guiding members to appropriate care and resources. + Support clinical teams by managing transactions, resolving issues, and providing educational materials. + Document case… more
- Datavant (Harrisburg, PA)
- …external sources, retrieving them and transmitting them appropriately. + Answering of inbound/ outbound calls. + May assist with patient walk-ins. + May assist with ... administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity… more
- Penn Medicine (Lancaster, PA)
- …skill to service both inpatient and outpatient, if necessary. + Supports inbound and outbound calls to or from patients, guests, or appropriate parties as needed to ... provide services. Screens and accurately relays messages using protocols established for emergent, urgent and non-urgent calls. + Verifies patient, guarantor, coverage and hospital account information. Performs required referral authorization processes and… more
- Datavant (Wilkes Barre, PA)
- …timely, and with strict confidentiality + Manage high-volume inbound and outbound calls from patients, providers, and requestors + Provide status updates, ... resolve inquiries, and escalate complex issues when appropriate + Handle fax and mail operations, including sorting, routing, sending, and maintaining accurate logs + Review requests, date-stamp documents, and upload information into HealthSource + Monitor… more