- Under Armour, Inc. (Harrisburg, PA)
- …process, including product availability, order entry and order book management, outbound logistics, billing, and the touchpoints between OTC and other functional ... areas like master data, finance, planning, and procurement. You'll gain hands-on experience with global systems, influence enterprise-wide processes, and grow your leadership and technical skills. **Your Impact** As a Sr. Solutions Analyst, you will: + Design… more
- Sharecare (Harrisburg, PA)
- …standard protocol. + Proactively educate members on program benefits, including making outbound calls to drive participation in programs. + Meet or exceed ... established call center metrics, attendance standards and quality levels. + Use computer tools to accurately process and document information. + Develop rapport with callers and appropriately adjust communication style. + Provide accurate information about… more
- UPMC (Pittsburgh, PA)
- …preferred. + Ability to work independently in virtual setting and make outbound calls. + Physical Demands: Moderate Active, Sitting, Standing and Walking. Internet ... Speed Requirements: + Minimum speed is 20Mb/s download, 5Mb/s upload less than 50ms ping, and under 10ms jitter **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran** more
- Ryder System (Harrisburg, PA)
- …goals and customer retention. + Support all members of the Sales Team in outbound strategies and lead generating efforts through the use of CRM platforms. + ... Continuously display expert knowledge on all Ryder system, guidelines, procedures, and policies. + Collaborate with members of management and provide feedback on all systems and processes in order to maintain operational efficiency across the group. + Maintain… more
- Always Best Care Senior Services (Philadelphia, PA)
- …of previous customer service experience (ie, scheduling, taking inbound calls and making outbound calls) * 2+ years of experience with case management systems * ... Knowledge of medical terminology * Problem solving skills. * Data entry skills * Excellent computer skills and proficiency in Microsoft Office suite * Excellent verbal and written communication skills * Able to maintain confidentiality. * Able to work under… more
- Huntington National Bank (Pittsburgh, PA)
- …relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. + Educating ... and referring customers to other areas of the bank to deepen relationships and build a strong partnership. + Adhering to all operational, security, risk and regulatory policies and procedures. + Demonstrating acumen in sales, customer service, relationship… more
- CVS Health (Pittsburgh, PA)
- …+ Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for products and services using insightful, ... probing questions, and demonstrating superior listening skills. + Document in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new and existing members. + Develop, continuously train, and learn new… more
- CenterWell (Harrisburg, PA)
- …awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling. ... Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and… more
- Concentrix (Harrisburg, PA)
- …(Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional ... customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) **A NEW CAREER POWERED BY… more
- UPMC (Pittsburgh, PA)
- …and regulatory standards. + Receive inbound calls from and deploy outbound calls to members, pharmacies, and physicians determining the appropriate action ... and understanding the appropriate cases to escalate to a pharmacist. + Supports the pharmacist with the completion of comprehensive medication reviews through pre-workup and case preparation. + Maintain all patient information and records. Maintain the… more