- CVS Health (Austin, TX)
- …process. + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and adapt to new approaches, utilizing defined ... trainings, processes, and scripting. + Assesses customer needs by utilizing questions while demonstrating superior listening skills during all sales presentations. + Servicing of existing members and inquiries related to utilization of their product, benefits,… more
- TEKsystems (Austin, TX)
- …you will be responsible for handling a large volume of inbound and outbound calls related to health insurance in a timely manner, following call center ... scripts when handling different topics, identify customer needs, clarify information, assist customers in the enrollment process using sales techniques, research and provide solutions. The chosen candidate will maintain records of conversations and results and… more
- Bank of America (Fort Worth, TX)
- …levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater ... complexity, performing functions related to research, and resolving fraudulent activity and service support. **Responsibilities:** + Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at… more
- US Foods (Austin, TX)
- …focus. **Main Ingredients of the Job** + Receive inbound calls and place outbound calls to customers in order to provide information about products and services, ... to take orders, or to obtain details of complaints. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Resolve customers' service or billing complaints; check to… more
- PNC (Houston, TX)
- …management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings. Regularly meets with internal ... business partners to communicate and review business results and pipeline management.May drive business banking results primarily through business development, outside branch calling efforts and community involvement activities. Has foundational understanding… more
- Arrow Exterminators, Inc. (Dallas, TX)
- …each customer in our customer relations management system. In addition to making outbound calls, you will support the administrative team by answering inbound calls ... for scheduling, billing, or problem resolution. Minimum Qualifications: + Previous customer service experience, preferred + Excellent telephone skills + Basic computer skills + Ability to pass and maintain any state regulatory agency-required… more
- Amazon (Austin, TX)
- …new business via customer acquisition by leveraging one-to-many and one-to-one outbound campaigns in addition to qualifying inbound opportunities from marketing and ... partner channels. * Expand services breadth and consumption within your existing customer base via account planning and territory management. * Accurately track activity and develop pipeline using a CRM (Salesforce), with the ability to leverage self-service… more
- Clean Harbors (La Porte, TX)
- …assures all containers are assigned proper disposal process code and/or outbound profile, responsible for knowledge of Clean Harbors proprietary WIN system ... applicable to receiving, routing and billing of drums; + Samples all incoming containers and performs basic chemical analysis of samples following prescribed procedures; + Completes all paperwork associated with consolidation process and performs waste… more
- Texas Health Resources (Bedford, TX)
- …Residency Clinic Highlights:** Strong teamwork and collaboration Fast-paced, high volume inbound/ outbound calls Compassion and empathy to our patients and the Team ... Join an innovative team working towards making healthcare more accessible, integrated, and reliable What You Will Do: Performs general patient care by following established standards and procedures. 10% Greets and prepares patients for the health care… more
- WESCO (Carrollton, TX)
- …+ Coordinate employee work assignments to achieve inbound and outbound service requirements + Direct achievement of performance objectives related ... to productivity, quality, service, and safety + Monitor workflow, work completed, error rates and related metrics and takes corrective action + Ensure procedures are observed, implemented, and enforced + Confirm quality and inspection process is accurate and… more