- UGI Corporation (Conroe, TX)
- …+ Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience. + Must have ... strong and clear communication skills with an ability to use positive language and listen attentively. + Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer's needs. + Works with high… more
- Capital One (Plano, TX)
- …with staffing forecast needs, inbound mail processing, document storage and outbound correspondence. The HUB consists of 4 departments. Staffing, Inbound ... Correspondence & Specialty Fulfillment (ICSF), Vault and Titles RLP Vault. You can expect to lead a team of 4 Senior Associates / Associates People Leaders, whose teams consist of ~60 agents. In addition to leading the back office environment, this role is… more
- Bank OZK (Friendswood, TX)
- …opportunity spotting/referrals, client relationship building, account opening, lending, outbound business development activities, and lobby management. + Facilitate ... and process account transactions accurately and efficiently to minimize errors and reduce fraud. + Manage the day-to-day operations of the banking center, executing strategic and tactical plans to ensure sound operational performance and effective audit… more
- Vistra (Irving, TX)
- …specifically related to MWNE, IVR, and customer dunning communications. *Monitor outbound IVR operations for Active Collections, ensuring compliance with legal and ... regulatory requirements. **Education, Experience & Skill Requirements** *3-5+ years of relevant work experience with strong business, financial, and analytical acumen. *Experience in extracting and analyzing data sets using tools such as SAS, SQL, Python,… more
- HUB International (Irving, TX)
- …to ensure adherence to all policies and procedures + Accurately handle inbound/ outbound calls and email inquiries from client, borrower, or agent + Contact ... insurance companies to confirm insurance coverage and request additional documentation + Initiate and sustain communication with clients, agent, and employees, as needed + Maintain necessary relationship with clients and employees to ensure quality customer… more
- Saia, Inc (La Feria, TX)
- …paperwork for dispatch. + Reviews and ensures paperwork is correct for outbound loads before dispatch. + Provides customer service and clerical assistance to ... management at the terminal. + Assists with administrative projects as needed. **Preferred Qualifications** + High school diploma or GED. + Transportation and/or related experience. + Working knowledge of Microsoft Office. + Basic computer and customer service… more
- Lexitas Legal (Bryan, TX)
- …with integrity, professionalism, and responsiveness. KEY RESPONSIBILITIES: + Make 80-100 outbound calls daily to facilitate record collection. + Maintain accurate ... and timely documentation of all correspondence with clients and record holders. + Coordinate with Account Managers to ensure seamless fulfillment of record requests. + Provide daily written status updates to clients. + Manage an active caseload of 350-375 open… more
- CenterWell (Austin, TX)
- …medication research. Triages calls that require consultation with a pharmacist. Makes outbound calls to patients to offer medication therapy management programs and ... schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices… more
- Texas Health Resources (Carrollton, TX)
- …Highlights:** + Strong teamwork and collaboration + Fast-paced, high volume inbound/ outbound calls + Diversity and culture is celebrated within our team! ... + Join a family-oriented team working towards making healthcare more accessible, integrated, and reliable **Here's What You Need** + **High School Diploma or equivalent (required)** + **CMA - Current Medical Assistant Certification Upon Hire (required)** + 1… more
- TIAA (Dallas, TX)
- …on the use of TIAA's investment products for retirement income + Makes outbound calls to clients to follow-up on referrals from the organization's business partners ... where retirement income education and advice are identified as client needs. + Recommends a variety of lifetime income solutions utilizing the organization's suite of income oriented tools. + Ensures a smooth client transition into retirement by supporting the… more