- Prime Therapeutics (Austin, TX)
- …and fax communications related to the concierge program, including inbound and outbound functions, to members, pharmacies, prescribers, or plans + Manage work queues ... and volumes to meet client specific turnaround times + Other duties as assigned **Minimum Qualifications** + High school diploma from an accredited school or equivalent GED + 2 years of customer service experience, including 6 months of Client Concierge… more
- Sodexo (Midland, TX)
- …of warehouse operations and staff, the execution of replenishment both inbound and outbound , and employee safety + Plans layout of warehouse and storage areas, ... monitors transactions, assists in equipment decisions, maintains building facilities, and responsible for product security in the warehouse + Maintains and analyzes data and scorecards of key performance metrics to continuously improve inventory control +… more
- Cardinal Health (Austin, TX)
- …intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable ... + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and… more
- ReSource Pro (Dallas, TX)
- …In This Role, You Will + Receive and handle customer inquiries via inbound/ outbound phone calls, email, and/or chat + Answer questions professionally and assists ... customers by completing a task or process for them + Provide exceptional customer service to customers + Deescalate frustrated customer situations + Find solutions to provide an exceptional customer experience What You Need to Be Successful + High School… more
- Elara Caring (Dallas, TX)
- …you'll contribute to our success in the following ways: + Conduct high-volume outbound engagement calls to prospective and current customers to promote home health ... services. + Build strong relationships by delivering exceptional customer service and understanding client needs. + Guide customers through the referral process-from identifying needs to providing recommendations and achieving admissions. + Accurately log all… more
- Datavant (Austin, TX)
- …external sources, retrieving them and transmitting them appropriately. + Answering of inbound/ outbound calls. + May assist with patient walk-ins. + May assist with ... administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or… more
- City National Bank (Austin, TX)
- …including average speed to answer, abandonment rate, and all other inbound outbound calling expectations * Ability adapt to changing scalable environment and willing ... to take on new initiatives and strategies * Travel as needed * Prepare weekly executive decks, monthly roll-up, and quarterly presentations to the executive leadership team as a required discipline. * Able to handle any adhoc service requests through solution… more
- EDB (Austin, TX)
- …development, or customer-facing experience (internships welcome!) + A passion for outbound prospecting and a "hunter" mentality + High resilience, coachability, and ... the desire to grow every single day + Strong written and verbal communication skills + Ability to work independently in a remote environment and stay highly organized + Curiosity about technology and a genuine desire to solve problems for customers +… more
- Robert Half Accountemps (Fort Worth, TX)
- …commercial B2B collections portfolios with high dollar balances * Lead outbound collection efforts using a professional, relationship focused approach * Negotiate ... payment arrangements while preserving customer relationships * Perform skip tracing and account research to resolve delinquent balances * Collaborate with sales, legal, and operations teams to resolve disputes * Support secured or asset based collections when… more
- Zurich NA (Houston, TX)
- …+ Sends and receives faxes and e-mails, calls via telephone, and supports inbound/ outbound SMS communications + Makes assessments and files claims on behalf of the ... client + Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers **Basic Qualifications:** + English required + Experience in customer service or dealing directly with customers such as,… more