- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism and empathy + Use product knowledge and ... training to recommend solutions and close sales + Build rapport, listen actively, and address customer needs effectively + Research account details and collaborate with internal teams to resolve issues + Manage customer accounts and process orders accurately… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Engage with customers via inbound and outbound calls with professionalism and empathy + Deliver tailored solutions by ... understanding customer needs and recommending services + Resolve inquiries efficiently by collaborating with internal teams + Manage customer accounts and process orders accurately using our systems + Maintain detailed records and follow company procedures +… more
- Concentrix (Austin, TX)
- …channels, ACD functionality such as telephony and skill based routing, outbound campaigns, quality assessment, workforce management + Review RFP/SOW requirements ... while leading solution design and delivering/refining solution completion estimates in support of our sales organization. **Qualifications :** + 7 years of experience with technology solution delivery and integration, consulting experience working with Fortune… more
- Primo Brands (Hawkins, TX)
- …as needed + Perform pick ticket processing + Post goods issue for all outbound loads + Receipt of inbounds/returns within 24 hours of arrival + Maintain accuracy ... of Yard Management + Communicate with Yard Jockeys and Carriers to enhance dock efficiency + Maintain Dock Office at or above 90% 5s standard + Resolve order and goods issue discrepancies + Reconcile the expected goods + Support production with purchase order… more
- Adecco US, Inc. (Austin, TX)
- …support in shipment and product finish areas as needed. * Support outbound shipping and order fulfillment processes, including packaging and coordination with ... eCommerce platforms and delivery partners. Experience with eCommerce systems is a plus. * Collaborate with the team to optimize processes and workflows. **Your Profile** * Experience in production operations or a technical profession is an advantage but not… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and courtesy. + Actively listen ... to customer needs and provide effective, personalized solutions. + Use internal systems to manage accounts and process claims accurately. + Follow established scripts, policies, and procedures to ensure consistency. + Leverage training and knowledge bases to… more
- Mass Markets (Killeen, TX)
- …seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ... ideal for professionals who are passionate about delivering exceptional service and are committed to supporting our members, employees, and communities with excellence. As a Customer Service Representative, you will engage directly with banking customers to… more
- Teleperformance USA (TX)
- …and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through active listening** + ... **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising retention efforts if… more
- Adecco US, Inc. (Fort Worth, TX)
- …and pack customer orders using robotics and scanners, load and secure products on outbound trailers as part of the Store Replen team, follow all safety guidelines ... while maintaining a safe and clean work area, cross-train in picking, packing, and replenishment tasks, maintain excellent attendance and reliability, and work your entire shift on your feet in a non-climate-controlled environment. Requirements: + This… more
- DriveTime (Fort Worth, TX)
- …loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). + Educate, ... negotiate with, and build relationships with customers to influence them to make needed payments. + Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact. + Utilize company… more