- Teleperformance USA (El Paso, TX)
- …and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through active listening** + ... **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising retention efforts if… more
- Capital One (Plano, TX)
- …items. + Engaging with a high level of dealer communication via inbound and outbound phone calls, email, and dealer messaging. + Leverage a broad variety of systems ... and internal teams to resolve outstanding dealer issues. + Educate Dealer Customers on Capital One Auto Finance's programs, tools, platforms, policies and procedures. + Collaborate with teammates cross-departmentally to solve problems and be the primary dealer… more
- TTEC (Austin, TX)
- …you'll be a part of bringing humanity to business. #experienceTTEC. Inbound and Outbound opportunities available. Our TTEC work from home team has 40 preferred ... residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC will be considered only… more
- Lexitas Legal (Houston, TX)
- …collection activities and client communications in the system. + Make outbound collection calls and maintain professional client relationships. + Investigate and ... resolve billing discrepancies to reduce delinquency. + Collect payments in accordance with due dates and follow up on arrangements. + Monitor account performance and escalate issues when necessary. + Meet or exceed company DSO guidelines for your assigned… more
- Motion Recruitment Partners (Dallas, TX)
- …at all levels. + Bonus Points: Experience with inbound and outbound optimization, account-based marketing, and advanced analytics tools (eg, Google Analytics, ... 6sense). **What's in it for you:** + Compensation: Range from $100,000 to $130,000 commensurate with skill level and experience. + Highly competitive benefit package including health, vision, dental, paid time off (includes vacation and sick time), medical and… more
- Amazon (Austin, TX)
- …here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team NA Transportation Outbound Execution, more commonly referred to as Network ... Planning, manages the design and connectivity of the network, flow and capacities for carriers, 3P carrier relationships and optimization of OB transportation from the Fulfillment Center (FC). We support launching new processes and technologies to optimize the… more
- NCR Atleos (Frisco, TX)
- …handle in user and Regulation E/Card Trace calls from customers + Make outbound calls to clients, customers, and external vendors + Provide basic troubleshooting and ... ask probing questions to assist clients and service vendors while on site + Ability to work multiple systems simultaneously + Handle internal/external reports and status updates + Monitor multiple email boxes and ensure accurate and precise responses within… more
- The Raymond Corporation (Houston, TX)
- …qualified leads through cold calling, email marketing, networking, and other outbound prospecting and lead generation strategies. * Conduct market research to ... identify new business opportunities and understand the competitive landscape in the intralogistics industry. * Defining customer details. (Confirming address, contacts, industry) * Defining current partners. (Incumbent MHE provider, systems provider) * Nurture… more
- UL, LLC (Austin, TX)
- …to Built Environment + Meet with new logo prospects from inbound and outbound channels to qualify their needs, understand decision-makers, and land new customers. + ... Support discovery, opportunity identification, proposals, and closing for sales of core UL products and services. + Leverage technical support when customer has a qualified need. + Create and maintain pipeline of new logo prospects to supplement existing… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more