- Mass Markets (Dallas, TX)
- …(FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We are seeking ... qualified professionals who will work to ensure our organization is providing world class service to our members, employees, and our communities. In this role you will work directly with bank customers providing product and account information, resolving… more
- Mass Markets (Dallas, TX)
- …role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience ... methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manageinbound and outbound customer contactsin a courteous, professional, and timely manner + ... Listen actively to customer concerns, identify needs, and provide accurate solutions + Research internal systems to locate information; collaborate with other teams as needed + Accuratelydocument and process claims, inquiries, and updatesin company systems +… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls in a professional and friendly manner. + Resolve customer ... issues efficiently, aiming for first-call resolution. + Research and coordinate with other departments to resolve complex inquiries. + Accurately document customer interactions and claims. + Use our knowledge base and training to answer questions and follow… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handleinbound and outbound customer interactionsin a courteous and professional manner + ... Deliverfirst-call resolutionthrough problem solving and effective call handling + Research systems and coordinate with other departments to resolve issues when needed + Accuratelydocument and process customer claimsin company systems + Follow all… more
- Mass Markets (Killeen, TX)
- …outlook to work each day. Key Responsibilities: + Manageinbound and outbound callswith professionalism, empathy, and efficiency + Troubleshoot and resolve customer ... issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate with other teams as needed + Accuratelydocument and process customer claims and interactions + Follow scripts, policies, and procedures while using… more
- Wolters Kluwer (Austin, TX)
- …only with supporting/upselling existing clients but also a strong background of outbound prospecting for new logo customers. The most successful candidates will have ... a documented history of quota overachievement and the ability to effectively uncover customer needs and articulate how TeamMate can solve them. **Key Tasks: ** + Manage and nurture relationships with complex and high-profile accounts. + Conduct strategic… more
- Mass Markets (Killeen, TX)
- …enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls in a courteous, timely, and professional manner + Resolve customer ... concerns with a focus on first-call resolution + Research internal systems to locate missing information and collaborate with other departments as needed + Accurately document customer interactions and claims + Use training and knowledge base tools to answer… more
- SpaceX (TX)
- …updates on shipments as needed to both origin and destination + Process outbound material through ERP system, and partner with appropriate departments to ensure ... quality and quantity of material is delivered to vendors + Assist internal customers in determining accurate postage/shipping to route personal requests efficiently BASIC QUALIFICATIONS: + High school diploma or equivalency certificate + 3+ years in a shipping… more
- RELX INC (Houston, TX)
- …opportunity creation, and closing + Maintaining a tight record of all outbound prospecting and sales activity + Planning own territory or account approach, ... and managing own resources + Developing and managing a pipeline of viable opportunities with timely follow-up of all leads, ensuring closure + Working closely with our Marketing and Sales leadership to convey market insights and sales initiatives Requirements… more