- Movn Health (CA)
- …care. You'll design lifecycle marketing campaigns that span inbound interest, outbound activation, and long-term retention, while managing a virtual enrollment team ... Channel Conversion) + Lead and coach a team of inbound/ outbound enrollment agents + Ensure agents are aligned to...+ Track agent performance daily to maintain and improve call volumes, conversion rates and performance + Maintain high… more
- LA Care Health Plan (Los Angeles, CA)
- …to Call Center Leads. This position handles inbound and outbound interactions involving member eligibility verification, general provider inquiries, claim status ... Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full… more
- Carrington (Anaheim, CA)
- …Effectively communicate on a regular basis to business units overall routing and call flow design for inbound/ outbound IVRs, campaigns, system and project ... with dialer support team to optimize resource utilization as it relates to call forecasting and meeting daily business needs. + Understand the dialer metrics,… more
- Robert Half Office Team (Torrance, CA)
- …to achieve branch objectives and ensure seamless operations. * Answer inbound and outbound calls to address customer questions and provide support. * Maintain a high ... year of experience in customer service, preferably within a call center or financial services environment. * Strong communication...* Proficiency in order entry and handling inbound and outbound calls. * Ability to manage multiple tasks with… more
- Robert Half Office Team (Anaheim, CA)
- …demeanor in all customer interactions. * Assist with both inbound and outbound calls to support department initiatives. Requirements * Proven experience in customer ... service or call center environments. * Proficiency in handling inbound and outbound calls effectively. * Skilled in order entry and data management with… more
- PNC (Temecula, CA)
- …and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, ... related to accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All information provided… more
- Robert Half Office Team (West Hollywood, CA)
- …Sales Concierge Specialist, a role focused on managing inbound and outbound communications with patients in the aesthetics industry. Key responsibilities include ... (KPIs) such as meeting monthly consult bookings, lead conversion rates, outbound communication targets (calls, texts, emails), and immediate responsiveness to… more
- Robert Half Office Team (Tustin, CA)
- …customer interactions and maintain detailed records for future reference. * Assist with outbound calls as needed to follow up on customer concerns or inquiries. * ... Requirements * Previous experience in a customer service or call center role is required. * Proficiency in handling...role is required. * Proficiency in handling inbound and outbound calls professionally. * Strong skills in order entry… more
- Lumen (Sacramento, CA)
- …products and solutions in a variety of ways in a variety of ways including 75+ outbound calls per day as well as email and social media outreach. You will further ... furthering the sales conversation. **The Main Responsibilities** Make 75+ outbound calls per day to marketing provided leads *...related field OR Highschool Diploma and 2+ years of call center, lead generation, inside sales or other related… more
- PNC (Walnut Creek, CA)
- …and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, ... related to accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All information provided… more