- CHS (Clearwater, FL)
- …occur within 1 working day of the message being left or the request for an outbound call . + Responsible for ensuring that Representatives take an active role in ... a minimum of 150 MPS transactions per week. A transaction is defined as an inbound call , outbound call where the intended target for the call is reached,… more
- CHS (Clearwater, FL)
- …within 1 working day of the message being left or the request for an outbound call . + When assigned the responsibility by the Team Supervisor, responsibility for ... a minimum of 275 MPS transactions per week. A transaction is defined as an inbound call , outbound call where the intended target for the call is reached,… more
- CenterWell (Tallahassee, FL)
- …A positive, proactive attitude, energetic, highly motivated and a self-starter + Inbound/ outbound call experience in any pharmacy setting + Strong communication ... skills both written and verbal + Great attention to detail + Ability to handle multiple tasks simultaneously + Ability to work accurately and efficiently while performing repetitive tasks + Intermediate PC skills **Required Work Schedule** **:** + Must have… more
- USAA (Tampa, FL)
- …follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members ... 3+ years of direct Annuity Sales Experience + Experience working in an Inbound/ Outbound Call Center + Retirement Income Certified Professional Designation (RICP)… more
- CVS Health (Tallahassee, FL)
- …non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service ... skills. Job Responsibilities: * Conduct designed outbound multi-touch member retention and engagement campaigns for a...while on video conference. * Ensuring that the detailed call information is captured in Customer Relationship Management system… more
- BeneLynk (Sunrise, FL)
- …who have experience working in a heavy production-based environment within an active Inbound/ Outbound Call Center to join our growing team. Some of the ... - A minimum of six (6) months of experience in both Inbound and Outbound Call Centers, with direct client interaction. Sales experience is a must with the… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer...communication will require a manual process to link the call to the open case. All cases shall be… more
- Humana (Tallahassee, FL)
- …experience in a fast-paced call center with high inbound and outbound call volumes + Experience consistently meeting documented productivity, quality, and/or ... Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer...retain and access benefits + Service both inbound and outbound calls Success in the CMSA role requires the… more
- CenterWell (Tallahassee, FL)
- …plans, coordinating alignment across teams, and ensuring progress to goals and timelines. + ** Outbound Call Strategy** : Oversee the outbound call ... approach in partnership with call center leadership, ensuring that agents have the tools they need to communicate effectively, document outcomes, and monitor campaign performance. + **Staff Training and Readiness:** Ensure staff readiness by developing… more
- CVS Health (Tallahassee, FL)
- …interactions and research/case fulfillment in the system. + Works in an inbound and outbound call center environment and completes outbound phone calls and ... to pass a language assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills including MS Office applications such as… more