- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Dodge Construction Network (Atlanta, GA)
- …or GED **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 18 months of outbound call experience + 1+ years of experience in the construction ... industry; equivalent customer service experience may substitute + Data entry experience + Proficient in all Microsoft areas + Exceptional attention to detail + Excellent written and verbal communication + Excellent reading comprehension + Excellent internet… more
- Dodge Construction Network (Atlanta, GA)
- …in the construction industryorequivalent customer service experience + 3+ years of outbound call experience + Prior online research experience + Proven ... success meeting prior performance metrics or demonstrable ability to meet performance metrics + Proficiency in desktop software programs including Microsoft Office suite (ie Outlook, Word, Excel, etc.) + Ability to learn proprietary software applications… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW OUTBOUND SALES OPENINGS We are looking for outbound sales representatives to support a variety of projects while representing some of the most ... in the world. In this role, you will make outbound calls to prospective customers and upsell existing ones...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Savannah, GA)
- …in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ... role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer...brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW OUTBOUND COLLECTIONS OPENINGS Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In ... plan + Negotiate payment terms with empathy, tact, and professionalism + Make outbound and receive inbound calls + Follow all required scripts, policies, and… more
- Mass Markets (Savannah, GA)
- …communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Make outbound and receive inbound calls in a professional and courteous manner +… more
- Travelers Insurance Company (Atlanta, GA)
- …connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent ... manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized....four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product… more
- Wolters Kluwer (Atlanta, GA)
- …and maintain solid and high activity prospecting practices; meeting or exceeding assigned outbound email and call key performance indicators (KPIs). + Ensure ... that customer and prospect meetings include all relevant stakeholders from the Managed Services, Leadership & Software teams + Attend national and local tradeshows to provide booth coverage. This includes learning and executing our trade show processes. +… more
- Mass Markets (Savannah, GA)
- …OVERVIEW CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and ... In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more