- Mass Markets (Savannah, GA)
- …role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience ... interacting with customers + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling… more
- Mass Markets (Savannah, GA)
- …outlook to work each day. Key Responsibilities: + Manage inbound and outbound calls with professionalism, empathy, and efficiency + Troubleshoot and resolve customer ... issues, focusing on first- call resolution + Research and retrieve information using internal...Preferred (Not Required) + 1+ year in customer service, call center, help desk, technical support, inside sales, or… more
- Mass Markets (Savannah, GA)
- …enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls in a courteous, timely, and professional manner + Resolve customer ... concerns with a focus on first- call resolution + Research internal systems to locate missing...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Savannah, GA)
- …seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ... effective solutions + Escalate complex issues appropriately + Ensure first- call resolution through problem-solving and active listening + Accurately...Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in… more
- Mass Markets (Savannah, GA)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Conduct inbound and outbound sales calls in Spanish and English. + Identify customer needs ... Preferred + 1+ year of experience in sales, customer service, or call center environments. + Familiarity with Microsoft Office Suite and Windows-based systems.… more
- Mass Markets (Savannah, GA)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls, emails, and live chats professionally and efficiently + ... + Escalate complex issues to management when necessary + Ensure first- call resolution through effective troubleshooting and communication + Stay current on… more
- Cardinal Health (Atlanta, GA)
- …for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and ... information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing… more
- CenterWell (Atlanta, GA)
- …interpretation/deviation and/or independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect ... + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong… more
- CVS Health (Atlanta, GA)
- …process. + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and adapt to new approaches, utilizing defined ... to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED… more
- US Foods (Atlanta, GA)
- …receiving and storage of inbound product or selection and loading of outbound product. **This application is only available to active-duty service members eligible ... and to minimize the potential for "shorts". Oversee will call . * Maintain physical condition and safety of warehouse...needed and your contact information. A member of our HR department will return your call within two business… more