- Mass Markets (Mesilla, NM)
- …of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call handling. + Responsible for coaching and developing reports ... as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients.… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer...communication will require a manual process to link the call to the open case. All cases shall be… more
- CVS Health (Santa Fe, NM)
- …interactions and research/case fulfillment in the system. + Works in an inbound and outbound call center environment and completes outbound phone calls and ... to pass a language assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills including MS Office applications such as… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Dodge Construction Network (Santa Fe, NM)
- …or GED **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 18 months of outbound call experience + 1+ years of experience in the construction ... industry; equivalent customer service experience may substitute + Data entry experience + Proficientin all Microsoft areas + Exceptional attention to detail + Excellent written and verbal communication + Excellent reading comprehension + Excellent internet… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OUTBOUND SALES OPENINGS We are looking for outbound sales representatives to support a variety of projects while representing some of the most ... in the world. In this role, you will make outbound calls to prospective customers and upsell existing ones...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OUTBOUND COLLECTIONS OPENINGS Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In ... plan + Negotiate payment terms with empathy, tact, and professionalism + Make outbound and receive inbound calls + Follow all required scripts, policies, and… more
- Mass Markets (Las Cruces, NM)
- …communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Make outbound and receive inbound calls in a professional and courteous manner +… more
- Travelers Insurance Company (Santa Fe, NM)
- …connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment. + Positively represent ... manage inbound business opportunities and maintain client communication via outbound calls and emails until the sale is finalized....four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product… more
- Wolters Kluwer (Santa Fe, NM)
- …and maintain solid and high activity prospecting practices; meeting or exceeding assigned outbound email and call key performance indicators (KPIs). + Ensure ... that customer and prospect meetings include all relevant stakeholders from the Managed Services, Leadership & Software teams + Attend national and local tradeshows to provide booth coverage. This includes learning and executing our trade show processes. +… more