- Mass Markets (Las Cruces, NM)
- …outlook to work each day. Key Responsibilities: + Manage inbound and outbound calls with professionalism, empathy, and efficiency + Troubleshoot and resolve customer ... issues, focusing on first- call resolution + Research and retrieve information using internal...Preferred (Not Required) + 1+ year in customer service, call center, help desk, technical support, inside sales, or… more
- Mass Markets (Las Cruces, NM)
- …seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ... effective solutions + Escalate complex issues appropriately + Ensure first- call resolution through problem-solving and active listening + Accurately...Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in… more
- Mass Markets (Las Cruces, NM)
- …industry. We're hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients. We're looking for ... complex issues to appropriate teams when necessary + Ensure first- call resolution through active listening and problem-solving + Follow...required + Minimum 3 years of experience in a call center environment + At least 1 year in… more
- CenterWell (Santa Fe, NM)
- …interpretation/deviation and/or independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect ... + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong… more
- Edward Jones (Las Cruces, NM)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- Cardinal Health (Santa Fe, NM)
- …for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and ... information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing… more
- CVS Health (Santa Fe, NM)
- …process. + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and adapt to new approaches, utilizing defined ... to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED… more
- Edward Jones (Santa Fe, NM)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- US Foods (Albuquerque, NM)
- …receiving and storage of inbound product or selection and loading of outbound product. **This application is only available to active-duty service members eligible ... and to minimize the potential for "shorts". Oversee will call . * Maintain physical condition and safety of warehouse...needed and your contact information. A member of our HR department will return your call within two business… more
- Concentrix (Santa Fe, NM)
- …Representative (Remote) works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position provides customer service ... you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH,… more