- Forward Air (Groveport, OH)
- …customer calls and direct to appropriate team members or department + Make outbound customer calls to support fleet retention efforts + Provide basic customer ... knowledge and experience is a plus + Customer service experience is a plus + Call center experience is a plus Forward Air is an Equal Opportunity employer. #FWRD3… more
- Cognizant (Columbus, OH)
- …on accounts. . Understand and utilize HIPAA and TCPA guidelines during each call . . Ensure all required statements have been sent for accounts handled and ... account, and escalating to a supervisor as necessary. . Assist in making outbound calls when required. . Perform other activities and responsibilities as assigned. .… more
- CenterWell (Columbus, OH)
- …tasks based upon business need. Daily work assignments include both inbound and outbound calls to patients to discuss medication therapy, side effect management and ... adverse event reporting when appropriate. Additional tasks that are not directly phone call related include but are not limited to: + Pharmacist Care Plan/Treatment… more
- Cardinal Health (Columbus, OH)
- …intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable ... a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners… more
- Evolent (Columbus, OH)
- …to initiate an appeal request utilizing multiple software applications. + Make outbound calls when necessary to obtain additional information pertaining to the ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- FirstEnergy (Akron, OH)
- …Understand system interface design & data flows to support complex inbound and outbound interfaces. + Follow IT Change Management and Incident ticket processes. + ... meet deadlines. + Ability to work flexible hours and be available for call -in and after-hours support (7X24 operations). Preferred: + Experience with Oracle products… more
- FirstEnergy (Akron, OH)
- …Understanding system interface design and data flows to support complex inbound and outbound integrations + Adhering to all IT SOX controls/procedures for data and ... deadlines + Willingness to work flexible hours as applicable and be available for call -in and after-hours support if needed + Highly motivated with ability to work… more
- PNC (Cleveland, OH)
- …**Job Description** + Builds the retail customer base through proactive, outbound quality sales conversations. Creates customer loyalty and grows customer share ... related to accommodation requests will not receive responses. Applicants may also call ### and say "Workday" for accommodation assistance. All information provided… more
- RELX INC (Dayton, OH)
- …12-18 months. Responsibilities + Prospecting into strategic business accounts via cold call , email and social strategies + Driving sales growth and pipeline through ... or inside sales experience + Be experienced with heavy cold calling volume (50-100 outbound /day) + Be a great listener, quick thinker, and the ability to work solo… more
- Belcan (Cincinnati, OH)
- …Service Level Agreements (SLAs) within operations. In addition, will provide First Call Resolution and occasionally backfill for the Helpdesk. Technicians are the ... repeatable so that others can leverage against future incidents/requests * Make outbound calls to internal/external customers as part of the Incident Management… more