- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer...communication will require a manual process to link the call to the open case. All cases shall be… more
- CVS Health (Harrisburg, PA)
- …interactions and research/case fulfillment in the system. + Works in an inbound and outbound call center environment and completes outbound phone calls and ... to pass a language assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills including MS Office applications such as… more
- IQVIA (Philadelphia, PA)
- …on defined promotional roles and requirement provided by the Customer) + Conduct outbound call , identify, contact, and introduce a virtual sales presentation ... others, which is critical (this is a total office call ). Developing key contacts and building relationships is essential....Generate sales in line with assigned Territory quota (ie call activity, sales goals, etc.) + Conduct Dermatology product… more
- Dodge Construction Network (Harrisburg, PA)
- …or GED. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 18 months of outbound call experience + 1+ years of experience in the construction ... that cannot be captured through automated scraping tools + Performcheckactivities by making outbound phone calls or sending emails to project contacts to confirm bid… more
- Sodexo (Harrisburg, PA)
- …media, In the field territory planning. and sales intelligence tools. + Execute outbound call and email campaigns to introduce Sodexo's InReach convenience ... strategies and improve win rates. + Follow-up on inbound marketing campaigns and outbound prospecting activities to advance them through the sales funnel. + Actively… more
- Highmark Health (Harrisburg, PA)
- …working within the Medicare and Medicaid line of business, supervising an outbound call center.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental ... :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to all customer… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Dodge Construction Network (Harrisburg, PA)
- …or GED **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 18 months of outbound call experience + 1+ years of experience in the construction ... industry; equivalent customer service experience may substitute + Data entry experience + Proficient in all Microsoft areas + Exceptional attention to detail + Excellent written and verbal communication + Excellent reading comprehension + Excellent internet… more
- Dodge Construction Network (Harrisburg, PA)
- …in the construction industryorequivalent customer service experience + 3+ years of outbound call experience + Prior online research experience + Proven ... success meeting prior performance metrics or demonstrable ability to meet performance metrics + Proficiency in desktop software programs including Microsoft Office suite (ie Outlook, Word, Excel, etc.) + Ability to learn proprietary software applications… more
- TEKsystems (Pittsburgh, PA)
- … center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call , outbound calls Top ... accurate information * Maintain and document complete and accurate call and case notes in a professional manner *...defined benefit pension plans * Experience working in a call center environment * Ability to read, write and… more