- UPMC (Erie, PA)
- …professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an ... and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the… more
- AmeriHealth Caritas (Philadelphia, PA)
- …in delivering high-quality, personalized service to Medicare members. Operating within a call center environment, the PCC supports daily functions of the Personal ... Monday-Friday, 8:30 AM - 5:00 PM **Responsibilities:** + Handle inbound and outbound calls from members and providers, ensuring timely and effective service aligned… more
- Concentrix (Harrisburg, PA)
- …(Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional ... day 40 to 50 estimated of 10 minutes per call . + Expected to hit sales quota defined by...business performance. + Track, document, and retrieve information in call tracking database + Respond to customer inquiries by… more
- City National Bank (Harrisburg, PA)
- …a business plan and delivering against a client service model * Be on call if we a weekend escalated matter requires acknowledgement or support outside of operating ... speed to answer, abandonment rate, and all other inbound outbound calling expectations * Ability adapt to changing scalable...experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations,… more
- IQVIA (Wyomissing, PA)
- **Essential Functions:** + Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly from/to prospective and/or existing customers. ... + Plan and organize Territory to meet sales and call targets. + Make complete, accurate and timely submission...accurate and timely submission of all time keeping, Details, call activity, within the approved CRM. + Compliance with… more
- PNC (Pittsburgh, PA)
- …creates targeted audiences for direct marketing campaigns across email, direct mail, and outbound calling. You'll coach a group of analysts who develop and quality ... timing. * Be the SME on regulatory suppressions & exclusions (eg, Do Not Call , CAN SPAM, privacy controls); consult early and decisively to keep campaigns compliant… more
- Robert Half Office Team (Bensalem, PA)
- …Word/Excel. Excellent written and verbal communication skills. For immediate consideration please call Christine at ###, or send your resume to me at ... Christine.MacMahon@RobertHalf com. Thank you! Requirements Call Center Customer Service, Customer Service, Order Entry, Answering Inbound Calls, Inbound Outbound … more
- Concentrix (Harrisburg, PA)
- …English/Spanish) - Remote works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position provides customer service ... technical support + Provide inbound customer support using a call flow guide in the customer's preferred language +...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **Physical & Mental… more
- Concentrix (Harrisburg, PA)
- …Tax (Seasonal, Remote) works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position provides customer service ... you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **Physical &… more
- Concentrix (Harrisburg, PA)
- …/ Spanish) - Remote works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position provides customer service support ... you will: + Provide inbound customer support using a call flow guide in the customer's preferred language +...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." **Physical & Mental… more