- Savers | Value Village (El Paso, TX)
- …or more years of experience in a supervisory role preferred + Experience in a blended call center, inbound and outbound call handling, a plus + Proficiency ... leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound , inbound,… more
- ICF (San Antonio, TX)
- …and scripts. + Engage in follow-up outgoing calls as necessary or other outbound call responsibilities according to established protocols and scripts. + Maintain ... Description ICF is currently seeking Call Specialists with experience in working with immigrant...purpose of this project is to operate the National Call Center (NCC) and Sexual Abuse Hotline (SAH) that… more
- Mass Markets (Killeen, TX)
- …We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ... role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer...in a courteous, timely, and professional manner. + Ensure first- call resolution through problem-solving and effective call … more
- Mass Markets (Killeen, TX)
- …seeking experienced Call Center Sales Representatives to join our high-performing outbound sales team. In this role, you'll connect with current and potential ... high school diploma or equivalent + Previous experience in a call center or outbound sales environment preferred + Strong verbal and written communication skills… more
- USAA (Plano, TX)
- …follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members ... 3+ years of direct Annuity Sales Experience + Experience working in an Inbound/ Outbound Call Center + Retirement Income Certified Professional Designation (RICP)… more
- PennyMac (Fort Worth, TX)
- …LOAN SERVICING + Receive inbound calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all inquiries and complaints ... Collections queues to provide flexible support based on fluctuating needs and call volumes + Evaluate and process credit correction requests, making informed… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **SHIFT HOURS:** **9:00AM-5:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office ... identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer...communication will require a manual process to link the call to the open case. All cases shall be… more
- AbbVie (Austin, TX)
- …and positive company image through all phone interactions + Manage inbound and outbound call activity effectively, ensuring adequate coverage of inbound call ... effectiveness + Meet and exceed established daily, weekly, and monthly outbound call volume metrics and other productivity goals successfully + Manage targeted… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- Responsible for basic inbound call , outbound call , web chat, and paper services, as well as back-office services. Perform services focused on customer ... submits on behalf of customer. + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. +...High School Diploma or GED + 1-2 years of Call center experience; 1-2 years of customer service or… more
- The ODP Corporation (Austin, TX)
- …will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account ... sales model. The ISR is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to… more