- Mass Markets (Dallas, TX)
- …role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience ... interacting with customers + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling… more
- Mass Markets (Killeen, TX)
- …enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls in a courteous, timely, and professional manner + Resolve customer ... concerns with a focus on first- call resolution + Research internal systems to locate missing...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Mass Markets (Killeen, TX)
- …seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ... effective solutions + Escalate complex issues appropriately + Ensure first- call resolution through problem-solving and active listening + Accurately...Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in… more
- Deluxe (Fort Worth, TX)
- …complaints, technical troubleshooting, and requests for account information. + Place outbound or follow-up calls to merchants or sales associates as needed. ... demeanor. + Assist with any overflow calls from other call center queues due to low staffing or high call volume. + Take ownership of issues that are escalated… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls in a courteous and professional manner + Resolve customer ... issues with first- call resolution strategies + Research and coordinate with internal...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest… more
- Edward Jones (Rusk, TX)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- US Foods (Garland, TX)
- …receiving and storage of inbound product or selection and loading of outbound product. **This application is only available to active-duty service members eligible ... and to minimize the potential for "shorts". Oversee will call . * Maintain physical condition and safety of warehouse...needed and your contact information. A member of our HR department will return your call within two business… more
- TEKsystems (San Antonio, TX)
- …focused on customer service. You'll be supporting current clients-no cold calling, no outbound sales. The business is internet-driven, and your job is to follow up ... Key Responsibilities: + Deliver industry-leading service with prompt responses and one- call resolutions + Accurately enter inbound leads and client information +… more
- Concentrix (Austin, TX)
- …Representative (Remote) works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position provides customer service ... you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical...and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, OH,… more
- Teleperformance USA (El Paso, TX)
- …is the limit!** **Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager** **, you will be responsible for developing and implementing ... **Data Literacy** **REQUIRED EXPERIENCE** + **Minimum of 6 months of call center sales management experience is required.** + **Sales Management experience… more