- Kinder Morgan (Port Arthur, TX)
- …out, level, and distribute petroleum coke from inbound conveyors, storage and to outbound conveyors in a safe and efficient manner by performing the following ... rotating day/night. + You will be subject to the on- call schedule and must respond to emergency call...on- call schedule and must respond to emergency call outs as scheduled CERTIFICATIONS, LICENSES, ECT: + Must… more
- Cardinal Health (Austin, TX)
- …for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and ... information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing… more
- DriveTime (Fort Worth, TX)
- …loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). + Educate, ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...respectfully and with empathy. + Must meet monthly Collection, Call Time, and Quality Assurance Goals. **Requirements (What You… more
- Thrivent Financial (Houston, TX)
- …provided. Job Description Position Roles/Responsibilities/Accountabilities + Handles incoming and outbound telephone calls (50-70% of day) + Drive client/member ... assigned Position Qualifications + Previous administrative/secretarial experience desired + Previous call center or high-volume phone call experience required +… more
- Capgemini (El Paso, TX)
- …any other characteristic protected by law. **Roles & Responsibilities:** + Make outbound phone calls to prescribers and members + Utilizing multiple software systems ... The ability to display soft skills while moving the call forward + Meeting or exceeding government mandated timelines...- written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for… more
- ADP (El Paso, TX)
- …success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients ... the client and ADP. You'll also proactively initiate regular outbound communication to identify problems and offer solutions to...6 months of Customer Service or HR experience + Call center or Contact center experience + Proficiency utilizing… more
- Molina Healthcare (San Antonio, TX)
- …Available: 10-6:30 PM MST** **Job Duties** + Handles and records inbound/ outbound pharmacy calls in required systems from members, providers, pharmacists, ... day-to-day operations as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required + Utilize… more
- Teleperformance USA (El Paso, TX)
- …and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through active listening** + ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- Mass Markets (Killeen, TX)
- …outlook to work each day. Key Responsibilities: + Handle inbound and outbound customer interactions with professionalism and courtesy + Listen actively to understand ... complex issues to the appropriate teams when necessary + Ensure first- call resolution through effective problem-solving + Stay current with training, updates,… more
- Bank of America (Fort Worth, TX)
- …assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the management, ... assigned shift within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call … more