- CVS Health (Tallahassee, FL)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... via field programs including, face to face appointments, retail, provider, center of influence development and referrals programs. + Acquisition and conversion… more
- Bank of America (Jacksonville, FL)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- CenterWell (Orlando, FL)
- …**Preferred Qualifications** + Associate degree or higher + Previous experience in a call center environment or pharmacy tech role. + Familiarity with PBM ... medication research, triages calls that require consultation with a pharmacist, makes outbound calls to patients to offer medication therapy management programs, and… more
- TEKsystems (Jacksonville, FL)
- …handling high-volume calls. Additional Skills & Qualifications + Experience in call center , administrative, secretary/receptionist roles. + Background in ... individuals within a 24/7 high-volume, schedule-driven, and structured contact center . You will provide information regarding products and services, demonstrating… more
- CenterWell (Tallahassee, FL)
- …experiences **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Bilingual English/Spanish ... health first** This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations.… more
- Concentrix (Tallahassee, FL)
- …will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for ... + Build and demonstrate Genesys capabilities including Architect flows for inbound call , email, web messaging and other digital channels, ACD functionality such as… more
- Edward Jones (Deland, FL)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- CVS Health (Tallahassee, FL)
- …to change with enthusiasm. **Preferred Qualifications** + Motivational interviewing skills + Call Center experience + Managed Care experience + 1-4 years ... Ensures timeliness and efficiency of associated tasks and responsibilities. + Completes outbound calls to members to obtain confirmation of enrollment and member's… more
- Bank of America (Jacksonville, FL)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... the transition process. This will include both inbound and outbound phone calls with clients, as well as document...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- DOCTORS HEALTHCARE PLANS, INC. (Miami, FL)
- …software. + Prior experience working in medical setting + Prior experience working in a Call Center + Ability to complete mail merge + Must have experience ... faxes. + Respond to and resolve, on the first call , member service inquires and issues by identifying the...as benefits, eligibility and claims, and correspondence. + Complete Outbound Enrollment Verification (OEV) calls to new members and… more