- UGI Corporation (Jonesboro, GA)
- …modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our ... + Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience. + Must have… more
- Concentrix (Atlanta, GA)
- …will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for ... + Build and demonstrate Genesys capabilities including Architect flows for inbound call , email, web messaging and other digital channels, ACD functionality such as… more
- Edward Jones (Cumming, GA)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- Cardinal Health (Atlanta, GA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse… more
- Edward Jones (Jasper, GA)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- Humana (Atlanta, GA)
- …team to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs ... with available plan benefits and/or appropriate community resources in a telephonic, call center , work from home environment. This role does not carry a caseload… more
- Genetec (Atlanta, GA)
- …support to maximize Genetec's market presence across all product lines, including Security Center , cloud offerings, and related solutions. Your day at a glance: + ... a collaborative, data-driven, customer-focused team culture + Oversee inbound and outbound sales activities to ensure robust lead qualification and opportunity… more
- USAA (Atlanta, GA)
- …+ Experience writing Commercial lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15… more
- Southern Company (Atlanta, GA)
- …Provide excellent customer service with inbound customer inquiries as well as outbound follow-up calls. Responsible for creating and maintaining a positive customer ... those assignments, and supporting the field resources and the Call Centers. Must be able to respond to inquiries...put the needs of those we serve at the center of everything we do and are the key… more
- ADP (Augusta, GA)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... for both the client and ADP. You'll also proactively initiate regular outbound communication to identify problems and offer solutions to improve the internal… more