- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Respond to inbound and outbound customer inquiries with professionalism and empathy + Identify customer needs… more
- Cardinal Health (Santa Fe, NM)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or… more
- Molina Healthcare (Roswell, NM)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... liaison between other departments. **Job Duties** + Handles and records inbound/ outbound pharmacy calls in required systems from members, providers, pharmacists,… more
- Edward Jones (Silver City, NM)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- Edward Jones (Santa Fe, NM)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries,… more
- Evolent (Santa Fe, NM)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to initiate an appeal request utilizing multiple software applications. + Make outbound calls when necessary to obtain additional information pertaining to the… more
- Sharecare (Santa Fe, NM)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... tools to accurately process and document information. + Develop rapport with callers and appropriately adjust communication style. + Provide accurate information about Sharecare programs and services. + Escalate issues internally and follow up on escalated… more
- Owens & Minor (Albuquerque, NM)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. **PHYSICAL DEMANDS** ... reconcile daily receivables, and submit to the lock box. + Perform outbound customer satisfaction calls to patients and referrals. + May conduct downloads… more
- EDB (Santa Fe, NM)
- …contributors to Open Source Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are ... team to oversee and exceed yearly sales goals through outbound /inbound leads management, knowing their customer and strategically positioning...of people and ideas. These values remain at the center of our culture and are key to our… more