- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage inbound and outbound customer interactions with professionalism and courtesy + Actively listen… more
- Kohl's (Desoto, TX)
- …You'll Do + Partner with Senior Leadership in the development of E-Fulfillment Center strategy and workload forecasts + Oversee the allocation of resources and ... make informed decisions + Proactively analyze, evaluate and forecast E-Fulfillment Center workflows to minimize future bottlenecks and production slowdowns and… more
- UGI Corporation (Conroe, TX)
- …modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our ... + Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience. + Must have… more
- Owens & Minor (Dallas, TX)
- …to concerns, addressing issues, and placing supply orders in a high-volume inbound call center . **Core Responsibilities** + Review and Process orders via fax ... and electronic platforms + Make outbound calls to patients and referrals as needed +...+ 1-2 years of customer service experience required + Call center experience preferred + Excellent written… more
- CVS Health (Houston, TX)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... via field programs including, face to face appointments, retail, provider, center of influence development and referrals programs. + Acquisition and conversion… more
- DriveTime (Fort Worth, TX)
- …loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). + Educate, ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound/ outbound phone production, TSS agent mentoring and assistance, and… more
- Mass Markets (TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Proactively identify and engage senior decision-makers as prospective clients through outbound calls, emails, social media, events, and networking. + Develop and… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in our recruitment system.… more