• Customer Communications Technology Sr. Genesys…

    Deloitte (Tallahassee, FL)
    …solutions to reported issues. + Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
    Deloitte (09/18/25)
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  • Accounts Receivable Representative

    Fiserv (Coral Springs, FL)
    …a great (Accounts Receivable Representative) do? * Collect via telephone in a call center environment manually or utilizing an automatic telephone dialing ... of customer service experience, preferably in a collection or call center or sales environment. * Strong...with computer systems and accessing information to provide to data to clients. * Must have an excellent work… more
    Fiserv (07/30/25)
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  • Senior Group Manager, Citigold Client Service…

    Citigroup (Jacksonville, FL)
    …of the wealth client as well as a detailed understanding of contact center management and technology enablement. Leads teams, processes and projects designed to ... Responsible for achieving goals to deepen client relationships through inbound and outbound contacts, partnering with the Citigold Client Experience team to solve… more
    Citigroup (09/09/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Jacksonville, FL)
    …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... a regular basis to business units overall routing and call flow design for inbound/ outbound IVRs, campaigns,...progress and efficiencies. + Partner with other departments (IT, Data Integration, etc.) when needed for system/IVR enhancements and… more
    Carrington (08/20/25)
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  • Director, Global Customer Service

    American Tower (Miami, FL)
    …lead, with measurably business outcomes, customer-facing service organizations such as call centers, support desks, or centralized inquiry resolution functions in a ... the design, implementation, and development of a global landlord contact center , customer relationship management ("CRM") platform, and self-service portal, serving… more
    American Tower (09/19/25)
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  • Credit Assistance Specialist Consumer Vehicle…

    Bank of America (Jacksonville, FL)
    …or equivalent work experience + Credit assistance and collections experience + Inbound/ outbound call center experience + Banking/financial services ... credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or… more
    Bank of America (09/06/25)
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  • Pharmacy Coordinator

    Highmark Health (Tallahassee, FL)
    **Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** **This is a call center outreach position.** This job provides front line staff guidance and ... ensures effective and efficient delivery of pharmacy call center services. The Pharmacy Coordinator is...to implement processes and effectively solve problems. + Conduct outbound calls to members to discuss their medication regimens,… more
    Highmark Health (09/19/25)
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  • Supervisor, Patient Access (On-Site) (H)

    University of Miami (Miami, FL)
    …a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and ... remotely. + Handles a high volume of inbound and outbound calls to and from patients and customers, listening...of Admitting, to proficiently support the Admitting Dept. + On- call and rotating schedule for evenings, weekends, and holidays.… more
    University of Miami (09/19/25)
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  • Pharmacy Government Stars Specialist

    Intermountain Health (Tallahassee, FL)
    …Pharmacy + Pharmacy Benefits Management (PBM) + Medical Prescriptions + Pharmacy Claims + Call Center + Customer Service + Problem Resolution + Phone Calls ... work must comply with established standards for response and handling times, call flow, auditing criteria, and confidentiality protocols to ensure member information… more
    Intermountain Health (09/26/25)
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  • BDC Manager

    Lithia & Driveway (Miami, FL)
    …and customer referrals Qualifications: * Previous experience in customer service or call center management (automotive experience a plus)* Strong leadership and ... Hyundai of North Miami Hyundai of North Miami is Hiring: Business Development Center (BDC) Manager"Better drives us." Are you ready to lead a high-performing team… more
    Lithia & Driveway (09/02/25)
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