- Omni Hotels (Austin, TX)
- …with the inter-relationship between the different departments (to include PBX, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and ... and policies. + To be a main liaison between guest and the hotel during Overnight Hours....our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- Omni Hotels (Houston, TX)
- …Omni's Moments of Service and Standard Operating Procedures. + Understand all Moments of Service for PBX, Guest Services and Front Desk. + Preparation of ... guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of...Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, GHA Discovery Program, Laundry Services ,… more
- Marriott (Irving, TX)
- **Additional Information** **Job Number** 25132009 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Dallas Las Colinas, 4150 ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Omni Hotels (San Antonio, TX)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... corporate discounts, continued education opportunities and more. Responsibilities + Process guest check-ins and check-outs according to Omni's Moments of Service… more