• Recruiter

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... tasks within the human resources systems to maintain employee information and time keeping data. + Stay up-to-date on employment laws. CANDIDATE QUALIFICATIONS… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... customer service, technical support, or back-office experience is preferred. This is a full- time , local, on-site position and requires employees to report to work at… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Call Center Operations Management

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills + Ability to learn… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Call Center Team Leader

    Mass Markets (TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... team performance using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development… more
    Mass Markets (03/13/25)
    - Related Jobs

  • Customer Service Representative

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Bilingual Call Center Representative

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Bilingual Sales Representative

    Mass Markets (Killeen, TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.… more
    Mass Markets (03/29/25)
    - Related Jobs

  • Quality Assurance Specialist

    Mass Markets (TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... industry-standard quality metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
    Mass Markets (03/13/25)
    - Related Jobs

  • Performance Manager

    Mass Markets (TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.… more
    Mass Markets (05/07/25)
    - Related Jobs

  • SVP of Sales

    Mass Markets (TX)
    …736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing , Collections, Customer Experience Provider (CXP), Customer ... to be competitive and to grow with you over time . Starting compensation is based on experience, and we...Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.… more
    Mass Markets (04/25/25)
    - Related Jobs