- Coinbase (Harrisburg, PA)
- …* *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, buying ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and SaaS-based… more
- General Motors (Harrisburg, PA)
- …their vehicle service visit and that the vehicle was fixed right the first time . + Manage interactions with the Customer Assistance Center and our retail ... This position does not require employee to be on-site full- time to perform most effectively. The employee's role enables...may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and… more
- Cardinal Health (Harrisburg, PA)
- …attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...resources to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance… more
- Aaron's Inc (Honesdale, PA)
- …paid and may be modified at the Company's sole discretion, consistent with the law._ _**Benefits vary based on full- time and part - time employment status._ ... is also eligible for incentive pay based on performance.** ** Customer Accounts Manager** Aaron's Customer Account Managers...and a distinctive benefits package which includes**: + Paid time off, including vacation days, sick days, and holidays… more
- Oracle (Harrisburg, PA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their...Demonstrated leadership skills. + The position is a full time (40 hours a week) / No overtime /… more
- PagerDuty (Harrisburg, PA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer ... and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This...We embrace and encourage in-person working as an integral part of our culture. Both our employees and external… more
- PNC (Pittsburgh, PA)
- …service. To learn more about these and other programs, including benefits for full time and part - time employees, visit Your PNC Total Rewards ... within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization you will be based in Pittsburgh...is primarily based in a PNC location. Responsibilities require time in the office or in the field on… more
- MongoDB (Philadelphia, PA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....recommending product features and best practices to accelerate customers time to value and growth + Collect feedback and… more
- Oracle (Harrisburg, PA)
- …technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you ... **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas,...Adapt to Diverse Needs: Provide exceptional support across various time zones, including early mornings and evenings, to cater… more
- Comcast (Philadelphia, PA)
- …while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality ... behaviors. Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our … more