- Mass Markets (TX)
- …to agents to improve their performance. + Assist in the development and delivery of training programs based on identified needs. + Detect recurring issues and ... industry-standard quality metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Mass Markets (Killeen, TX)
- …+ Stay current with BPO trends and best practices to continuously improve training delivery . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? ... and benefits packages are designed to be competitive and to grow with you over time . Starting compensation is based on experience, and we offer a variety of benefits… more
- Amazon (Austin, TX)
- …and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, ... to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency and optimize the physical flow and… more
- USAA (San Antonio, TX)
- …loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** Leads a team of ... simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk… more
- USAA (Plano, TX)
- …loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** **If you are ... that not only impart knowledge and skills but also drive measurable positive impact on organizational performance. This role...mentoring to other team members in the development and delivery of their work product. + Ensures risks associated… more
- USAA (San Antonio, TX)
- …loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** Does the prospect of ... forefront of creating engaging, effective, and inclusive learning experiences that drive measurable results and align directly with the association's strategic… more
- Wabtec Corporation (Fort Worth, TX)
- …and to sit for extended periods of time . + Concentrate for long periods of time . + Work independently and as part of a team. + Manage multiple projects ... are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in...member of the ITFM organization, you will be a part of a team that establishes ITFM best practices… more
- USAA (San Antonio, TX)
- …loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** Does the prospect of ... excite you? As a Learning Experience Partner Senior, you will drive organizational performance through strategic learning initiatives. Collaborating with business… more
- Caterpillar, Inc. (Irving, TX)
- …leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part - time employees This position requires working onsite five days a week. ... excellence. We equip the enterprise with the tools and resources that drive collaboration, innovation and solutions that help our customers build a better… more
- Omnicell (Dallas, TX)
- …through quarterly business reviews and/or annual account reviews. **Responsibilities** + Drive retention and growth among our most valuable customers by ... sponsor, including monitoring and supporting all activity through the appropriate part of our organization and escalating customer issues quickly if problems… more