- United States Senate Federal Credit Union (Alexandria, VA)
- …with colleagues of different technical and business backgrounds will be a key part of the role and will require excellent oral and written communication skills. ... web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + Provides customer-centric… more
- Serco (VA)
- …make a difference every day? Discover this great opportunity to be a part of a dynamic team, supporting customers with processing their retirement pensions. Serco ... retirees hard earned pension benefits. You will be a part of a large team supported by the Operations...service in a professional manner for extended periods of time in accordance with the requirements of the contract.… more
- General Dynamics Information Technology (Quantico, VA)
- …VBS, etc.) + Perform ACAS and SCAP scans and remediation + Assist Tier 2 help desk with issues elevated to systems administrators + Create and update user ... At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. Our work depends on a **SQL Database Administrator**… more
- General Dynamics Information Technology (Fort Eustis, VA)
- …Azure desired + ITIL v3 Foundation certification preferred + DoD 8570 compliant + Help Desk Institute (HDI) Certification a plus + Microsoft Certified: Microsoft ... at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people...are our differentiator. As a Configuration Analyst you will help ensure today is safe and tomorrow is smarter.… more
- NTT America, Inc. (Gainesville, VA)
- …School Diploma or GED required. + 3-5 years of data center environment or help desk experience is required. + CompTIA A+ certification or equivalent experience ... state and federal 'Wage and Hour' requirements. All regular full- time employees are eligible for an annual bonus; payout...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- CACI International (Chantilly, VA)
- Integrated Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Foster a culture of service with the staff to help deliver a positive customer experience for users with...to manage SLAs. * Facilitate interaction between the Service Desk and other departments to foster positive communication throughout… more
- TekSynap (Arlington, VA)
- …in analysis testing and troubleshooting circuits + Minimum 5 years' experience with help desk support and operation. + Education: + Bachelor's Degree in ... needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,...to opt out of text messaging, respond "STOP". "As part of the application process, you agree that TekSynap… more
- TekSynap (Arlington, VA)
- …as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + Ensure smooth ... needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,...to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap… more
- TekSynap (Richmond, VA)
- …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,...to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap… more
- TekSynap (Ashburn, VA)
- …Support the Cyber Defense Forensics and Insider Threat investigations through near real- time (when possible, based on tools) monitoring of the Data Loss Prevention ... meet the business needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health, dental, vision, 401K,… more