- Coinbase (Austin, TX)
- …that are essential to Coinbase achieving its mission. Using your customer support, operations , and team leadership skills you will play a crucial role ensuring we ... messaging, email) * Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and quality… more
- Coinbase (Austin, TX)
- …and manage technical programs to improve the customer experience and scale operations . * Establish key results, write technical PRDs, manage technical backlogs, and ... * Strong analytical and problem-solving abilities. * Familiarity with operations data analysis and using data to inform customer...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Coinbase (Austin, TX)
- …best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to ... to implement solutions to drive quality and productivity of operations . *What you'll be doing: * Lead a team...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Coinbase (Austin, TX)
- …Whether the customer needs are trading, staking, governance, custody, web3 operations , or API integrations, Coinbase Institutional has them covered. The ... strong ownership, high-quality and operational excellence. Collaborate with Product and Operations teams to ensure successful delivery and operation of complex,… more
- Coinbase (Austin, TX)
- …of blockchain products and services. * Propose, plan, and execute Red Team operations based on realistic threats. * Write detailed reports covering the goals and ... outcomes of Red Team operations , including significant observations and recommendations. * Collaborate with...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Coinbase (Austin, TX)
- …of blockchain products and services. * Propose, plan, and execute Red Team operations based on realistic threats. * Write detailed reports covering the goals and ... outcomes of Red Team operations , including significant observations and recommendations. * Collaborate with...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Coinbase (Austin, TX)
- …*What you'll be doing (ie. job duties): * Improve customer compliance operations by developing bar raising metrics, self-service tools, and deep analyses that ... statistics * Experience with financial industry regulations * Experience with operations and compliance metrics/data * Experience working directly with or within… more
- Coinbase (Austin, TX)
- …challenges, proactively address issues, and drive solutions to ensure smooth partner operations and mitigate any risks that may arise. * Help identify, assess, ... working with diverse internal teams (eg, product, marketing, legal, operations ) and external partners, ensuring all parties are aligned...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
- Coinbase (Austin, TX)
- …risk and business priorities. * Responsible for the physical security operations across the entirety of Coinbase's expanding global office footprint (including ... and their workstreams, including Security Systems, Executive Protection, Security Operations , Environmental Health & Safety, and Protective Intelligence. *What we… more
- Coinbase (Austin, TX)
- …Whether the customer needs are trading, staking, governance, custody, web3 operations , or API integrations, Coinbase Institutional has them covered. The ... Build automation and improve systems to eliminate toil and operations work. * Collaborate with our core infrastructure team...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more