- Manulife (Austin, TX)
- **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer ... / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to...to change duties or assign additional duties at any time with or without notice. Is it possible to… more
- The Hertz Corporation (Austin, TX)
- …weeds with your team as you are in the boardroom + Experience managing remote or distributed teams across time zones, including partners (BPO) in ... our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a...to 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options… more
- WATTS (Fort Worth, TX)
- …lead world-class customer support and develop metrics to improve response time and quality, delivering a value differentiator to our existing and new customers. ... proud every day about what we do. We're all part of the same crucial mission, no matter what...we have a dynamic future ahead. The VP of Customer Support and Aftermarket Operations will be responsible for… more
- Subaru of America (Coppell, TX)
- …customers. SUMMARY Leads delivering strategic coaching initiatives to Customer Advocates through side-by-side observations, coaching sessions, experience reviews, ... reviews, and live monitoring to drive performance and enhance The Subaru Customer Experience. Leads conversations with team managers to identify trends, share best… more
- GovCIO (Fort Bliss, TX)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support, regularly ... and documentations. + Install software patches, updates, and upgrades, including remote server and workstation administrations. + Maintain operability of the… more
- ServiceNow, Inc. (Austin, TX)
- …seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with ... by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While...and is willing to make big bets when the time is right, to invest time and… more
- ServiceNow, Inc. (Addison, TX)
- …pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales ... Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer...and ServiceNow. Leverage the right resources at the right time to ensure success. + Mitigate Risks and Drive… more
- ServiceNow, Inc. (Addison, TX)
- …work better for everyone. **What you get to do in this role:** The Associate Customer Success Manager (CSM) is the primary point of contact / orchestration lead for ... all matters related to Impact features and benefits depending on the customer 's Impact package. They drive customer interactions and ensure that the Impact Team… more
- Caterpillar, Inc. (Irving, TX)
- …leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part - time employees This position requires working onsite five days a week. ... and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals,… more
- Deluxe (Fort Worth, TX)
- Customer Care Specialist - Be the Voice of...with our clients. In this front-line position, you'll be part of a collaborative team that's known for delivering ... a smile? Join our dynamic Operations Team as a Customer Care Specialist, where your role is more than...to a hybrid schedule (3 days onsite, 2 days remote ) for the perfect balance of collaboration and flexibility.… more
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