- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE ( PART - TIME ) As a technical support representative, you will handle blended inbound phone ... THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It...to be competitive and to grow with you over time . Starting compensation is based on experience, and we… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to explain complex technical issues to both non- technical and technical professionals. As part...software and hardware quality per release cycle + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... role (Working Hours 2:00 pm - 11:00 pm Central Time ) **Our Mission** At Palo Alto Networks(R) everything starts...+ Provide fault isolation and root cause analysis for technical issues + Publish Technical Support… more
- Palo Alto Networks (Plano, TX)
- …Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing ... role (Working Hours 2:00 pm - 11:00 pm Central Time ) **Our Mission** At Palo Alto Networks(R) everything starts...skills + Previous experience in at least one customer-facing technical support position as Senior Support… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... interactions. This is why our employees generally work full time from our office with flexibility offered where needed....enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... interactions. This is why our employees generally work full time from our office with flexibility offered where needed....assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners +… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... interactions. This is why our employees generally work full time from our office with flexibility offered where needed....enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... interactions. This is why our employees generally work full time from our office with flexibility offered where needed....improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Respond to technical support calls, emails, or chats from customers. +… more
- Palo Alto Networks (Plano, TX)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... and facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in… more
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