- Sutter Health (Antioch, CA)
- …the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by ... & LICENSURE** + CHAA-Certified Healthcare Access Associate preferred + OR CPAT-Certified Patient Account Technician preferred + OR CRCR-Certified Revenue Cycle… more
- Stryker (Loma Linda, CA)
- …for maintaining up-to-date account information to ensure continuous high levels of service at the account ; including all vendor credentialing required by the ... Stryker and the medical facility. + Adhere to (HIPAA) and other related patient confidentiality policies and procedures. + Provide support/coverage on all shifts at… more
- Stryker (San Diego, CA)
- …for maintaining up-to-date account information to ensure continuous high levels of service at the account ; including all vendor credentialing required by the ... Stryker and the medical facility. . Adhere to (HIPAA) and other related patient confidentiality policies and procedures. . Provide support/coverage on all shifts at… more
- Sutter Health (Vallejo, CA)
- …the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by ... the face to face point of contact for the patient at a client location. Obtains all necessary information...service setting, performing financial counseling, financial clearance and/or customer service activities as typically acquired in… more
- Medtronic (Los Angeles, CA)
- …and closes business + Plan and implement effective sales/product presentations to customers ** Customer Service ** **:** + Educate customers to ensure new products ... + Consistently meet and exceed AOP, sales budget, and account development targets (QoQ and YoY). + Drive sales...FDA requirements **Communication:** + Work with internal functions (marketing, customer service , finance, etc.) to meet targets… more
- University of Southern California (Arcadia, CA)
- …Retrieves and responds to voicemail messages within 24hours per department protocol. + Patient Customer Service Utilizes courtesy, compassion, kindness and ... not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and...Proven record of dealing with the public in a customer service role. + Req Familiarity with… more
- Otsuka America Pharmaceutical Inc. (Irvine, CA)
- …various virtual or digital tools. + Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed. + Ensure customer requests ... decisions considering the long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an ongoing focus on… more
- Bayer (San Diego, CA)
- …a proactive business partner to Customer Squad team, sharing insights on customer trends internally and contribute toward strategic account plans; + Provide ... teams ( service , clinical, medical, etc.) to maintain continuity of customer experience; + Ensure compliance with Bayer policies, regulatory requirements, and… more
- IQVIA (Santa Ana, CA)
- …to advance in the selling cycle (ie, another appointment, in- service , patient identification, etc.) + Develop customer specific pre- and post-call plans ... and could include a combination of individual and overlay account responsibilities. In this role, you will convey complex...selling skills focused on providing a high level of customer service + Opportunistic, driven and proven… more
- Cardinal Health (Sacramento, CA)
- …that all policies and procedures related to providing consistent, supervisor customer / patient care are adhered to, and service & production goals are ... **_What Customer Service Operations contributes to Cardinal...by representatives is accurate by cross referencing with the patient 's account , followed by using honest judgement… more