- Mass Markets (Las Cruces, NM)
- …conflict resolution , and follow-up. + A customer-first mindset: empathetic, patient , and responsive. + Ability to multitask, stay organized, and manage time ... others and delivering outstanding service? We're looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW COLLECTIONS REPRESENTATIVE (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Las Cruces, NM)
- …members, employees, and communities with excellence. As a Financial Services Representative , you will engage directly with banking customers providing product and ... account information, resolving inquiries, and guiding them through banking...issues to appropriate teams when necessary + Ensure first-call resolution through effective problem-solving + Follow client-specific procedures and… more
- Mass Markets (Las Cruces, NM)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (NM)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Las Cruces, NM)
- …- FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Las Cruces, NM)
- …with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient , and responsive + ... Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF… more
- Mass Markets (Las Cruces, NM)
- …efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with ... + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated with a… more
- Mass Markets (NM)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Mass Markets (NM)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more