- WMCHealth (Hawthorne, NY)
- …Taking: Taking accurate messages for staff members who are unavailable. + Customer Service : Providing information, addressing inquiries, and resolving issues ... enterprise to ensure a first-call resolution and a positive patient experience. Remote work may be considered for candidates...Minimum of one (1) year of call center and/or customer service experience preferred. Education: High school… more
- Mohawk Valley Health System (Utica, NY)
- …REQUIREMENTS: + High School diploma or GED. + 2 years of billing/corporate customer service experience. + Knowledge of billing for Medicare, Medicaid, Commercial ... Department: BILLING CLAIMS - VNA Job Summary The Billing Accounts Receivable Analyst is responsible for processing all VNA/Home...adjustments and denials. + Explain the accounting of the patient balance to the patient /guarantor. + Initiate… more
- Philips (Latham, NY)
- …through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites. **Your role:** + Perform ... with the appropriate communication and involving appropriate site service personnel. + Maintaining customer satisfaction is...customer issues. + Travel up to 50% to Accounts located throughout the South Zone. **You're the right… more
- Cardinal Health (Rochester, NY)
- …in order to communicate with customers and health care professionals + Strong customer service skills + Manual dexterity required for occasional reach, lifting ... ensure consistent and efficient delivery to control costs, minimize waste, maximize customer satisfaction and deliver positive patient outcomes while maintaining… more
- GMHC (New York, NY)
- …end-user experience. The ideal candidate is technically skilled, detail-oriented, and customer -focused, with the ability to communicate clearly across diverse teams. ... software installation or performance issues and resolve or escalate as needed. User Account and Access Management + Process ID creation requests for new employees… more
- Intermountain Health (Albany, NY)
- …revenue cycle functions including claims processing, denials, payments, customer service , and follow up on accounts . Oversees adjustments, insurance ... to ensure timely processing. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... and responds to inquiries from internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …a health care setting Preferred Qualifications: Admitting and registration experience desired. Customer Service experience Work Days: Schedule based on a 40-hour ... the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title. For consideration for this title, you must meet one… more
- Apicha Community Health Center (Jackson Heights, NY)
- …eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required. + Excellent customer service skills to assist in resolving patients and/or providers ... needs. A Healthcare Case Manager also works with the patient 's support systems to make sure care arrangements are...patients, as well as business type relationship with outside service providers. + Manage conflict, promote change and growth,… more
- Compass Group, North America (New York, NY)
- …to work weekends and holidays. More details upon interview. + **Requirement** : Customer service experience required. Hospital experience is a plus. + **Fixed ... is R/A** **!** **Job Summary** **Summary:** Responsible for patient food service on assigned units (eg,...Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures… more