- Kelsey-Seybold Clinic (Pearland, TX)
- …the supervision of the Business Services Supervisor, the Claim Edit Follow-Up Representative is responsible for processing the electronic claims edits, "front end ... event a claim edit does not pass, the Follow-Up Representative must determine the required action and steps necessary...review and resolve a No-Activity Workfile/Workqueue, which consist of accounts that have no payment or rejection posted on… more
- Houston Methodist (Houston, TX)
- …+ Confirms registration and insurance data and obtains missing information with the patient or patient guardian/ representative . Ensures all Centers for ... + Uses safety protocols to properly identify each patient and ensures correct patient identifiers are properly noted in the account and all printed material… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... the job. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will...customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply… more
- Mass Markets (Killeen, TX)
- …level of professionalism + Use technology and tools to manage customer accounts and complete service tasks + Accurately document customer interactions and process ... problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient , and responsive + Ability to multitask, stay organized, and… more
- Mass Markets (Killeen, TX)
- …Research and resolve issues by collaborating with internal teams + Manage customer accounts using our systems and tools + Accurately process orders and maintain ... ethic + Skilled in problem-solving, conflict resolution, and customer service + Empathetic, patient , and responsive to customer needs + Able to multitask and manage… more
- Mass Markets (Killeen, TX)
- …existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when necessary + Resolve issues ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Mass Markets (Killeen, TX)
- …Skilled in troubleshooting and resolving customer concerns + Customer-focused, empathetic, and patient + Able to multitask, stay organized, and work independently + ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- STG International (Temple, TX)
- …timely following policy and procedures 8. Verify accurate payer data on all accounts 9. Perform duties to ensure timely conversion to Medicaid 10. Immediately ... 23. Ensure timely/accurate re-certs of Medicaid benefits 24. Manage Patient Trust with Administrator 25. Monthly census dates for...31. All private pay (includes applied income & co-insurance) collections at 99% 32. On hold unbilled claims are… more
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