- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENERGY CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW PHONE SALES REPRESENTATIVE JOB OPENINGS We are looking for phone sales representatives to support a variety of projects while representing some of ... resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. You ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Mass Markets (Las Cruces, NM)
- …role, you'll assist both residential and business customers, resolve issues, retain accounts , and upsell products and services all while building valuable career ... concerns and resolve issues effectively + Use internal systems to manage accounts and complete service tasks + Identify sales opportunities and apply upselling… more
- Mass Markets (Roswell, NM)
- …customer needs and provide accurate solutions. + Use internal systems to manage accounts , process claims, and update records. + Follow scripts and procedures to ... (20Mbps+ download speed) for remote roles. + Customer-first mindset: empathetic, patient , and solution-oriented. + Ability to multitask, self-manage, and thrive in… more
- Mass Markets (Las Cruces, NM)
- …Ability to multi-task, stay organized, and self-manage + Customer-first mindset: empathetic, patient , and responsive + Positive attitude and a team-player spirit + ... roles + Prior experience with contact centers or government-related accounts COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (NM)
- …and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage ... (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT… more
- Mass Markets (NM)
- …speak to customers. + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Strong team orientation and customer focus with a ... + The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal skills… more
- Mass Markets (Las Cruces, NM)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more
- Mass Markets (NM)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + Ability to multi-task, stay focused, and self-manage… more