- WMCHealth (Kingston, NY)
- …in a timely manner. Communicate with patients if there are any delays/issues in patient care. + Provide helpful assistance in anticipating and responding to the ... Patient Service Representative Company: NorthEast Provider Solutions Inc. City/State: Kingston, NY Category: Clerical/Administrative Support Department: Cardiology -… more
- WMCHealth (Hawthorne, NY)
- …in a timely manner. Communicate with patients if there are any delays/issues in patient care. + Provide helpful assistance in anticipating and responding to the ... Patient Service Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department:… more
- Rochester Regional Health (Rochester, NY)
- …round on the patient care unit and provide customer service to each patient when asked for assistance + Unit Management. Prepare unit with daily staff ... SUMMARY: As a Patient Service Representative, you are the warm and...+ Ability to multitask and prioritize commitments RESPONSIBILITIES: + Patient Support. Manage check-in and check-out; work with … more
- University of Rochester (Rochester, NY)
- …givers or coordinators. Identifies coverage gaps and utilizes resources such as Patient Assistance Programs, charity care, specific disease state grants, and ... assemble information necessary for billing. + Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant… more
- University of Rochester (Rochester, NY)
- …**Financial Assistance Management** + Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to ... and social work. + Collaborates with social services and case management on patient assistance . **Compliance and Quality** + Remains professional, courteous and… more
- University of Rochester (Rochester, NY)
- …authorization for relevant providers, investigates benefits, enrolls patients in appropriate patient assistance programs, manages the vendor payment process for ... or delays in treatment. + Remains up-to-date on all potential patient assistance programs (PAP) relevant to the high-cost, clinic-administered drugs used in… more
- Mount Sinai Health System (New York, NY)
- …of customer service by the completion of applications, including those for the Patient Assistance Program (PAP) and co-pay assistance . 13.Interacts with ... system or begins the appeal process for denied prescriptions. 16.Processes PAP ( Patient Assistance Program) requests. Documents actions taken, runs weekly… more
- University of Rochester (Rochester, NY)
- …established protocol. + De-escalate situations involving dissatisfied customers, offering patient assistance and support. **Technical Knowledge and Ability** ... for physician and hospital staff members. Receives telephone calls and processes patient information and clinical directory assistance . Acts as after-hours… more
- University of Rochester (Rochester, NY)
- …each department protocol. + De-escalate situations involving dissatisfied customers, offering patient assistance and support. **Technical Knowledge and Ability** ... emergency and informational overhead announcements. Receives telephone calls and processes patient information and clinical directory assistance . Participate in… more
- Crouse Hospital (Syracuse, NY)
- …+ Proficiently determines the need for patient financial counseling and directs patient to appropriate department for assistance in a courteous manner. + ... creates an environment where both patients and team members feel valued. Crouse's Patient Access Department promotes patient advocacy and meeting the needs of… more