- Arnot Health (Elmira, NY)
- …Employee understands and demonstrates the importance of satisfying the needs of the customer / patient by interacting with him/her in a friendly and caring way, ... the nursing staff by performance of assigned function of patient care under the supervision of the RN. Reports...Acts as a preceptor as requested. ** 40. Takes call after demonstrating job competence. When on call… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- … customer questions and/or medication problems including calls concerning service -connected medication and co-pay bills. Refers highly technical calls or those ... mainly work in the outpatient section of the Pharmacy Service but will rotate through inpatient pharmacy on a...signed for using digital signing technology for proof of patient pick up. Answers routine customer questions… more
- Whitney Young Health Center (Albany, NY)
- …billing functions. + Oversees health information/medical records functions. + Provides excellent customer service , including responding to patient and staff ... provider schedules are at capacity using waitlist, ticklers and call back lists. + Oversees and monitors patient...agencies. + Demonstrate excellence in both internal and external customer service . + Understands and is able… more
- University of Rochester (Rochester, NY)
- …of patients. May perform EKG's. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. ... Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be… more
- University of Rochester (Rochester, NY)
- …of patients. May perform EKG's. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. ... Exercises excellent judgment, problem-solving and customer service skills. Must be flexible and able to work independently as well as part of a team. May be… more
- Catholic Health Services (Roslyn, NY)
- …STANDARDS: Teamwork: Works in collaboration with others by building team spirit. Customer Service / Service Excellence: Seeks opportunities and provide ... to providing a supportive environment, committed to the highest standards of patient care, where health care professionals can develop their expertise and strengthen… more
- University of Rochester (Rochester, NY)
- …timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the appropriate party. Answers incoming ... office to acquire necessary information to submit prescriptions to the patient 's insurance for approval including prior authorization, and helps enroll patients… more
- University of Rochester (Rochester, NY)
- …manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to appropriate party. Answer incoming calls in ... office to acquire necessary information to submit prescriptions to the patient 's insurance for approval including prior authorization and helping enroll patients… more
- Albany Medical Center (Albany, NY)
- …experience in an ambulatory setting Skills required for the position: + Strong customer service orientation + Strong communication skills + Flexibility in time ... the healthcare team in planning, directing, providing, and evaluating patient care. The Ambulatory Care RN is defined within...outcomes). + The plan is updated with every phone call , office visit, inpatient admission, etc. + Coordinates and… more
- ConnectLife (Williamsville, NY)
- …in healthcare or human services related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical ... Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville,...Coordinate and triage external agency referrals while providing exemplary customer service , ensuring data entry accuracy prior… more