- ConnectLife (Williamsville, NY)
- …in healthcare or human services related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical ... Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville,...Coordinate and triage external agency referrals while providing exemplary customer service , ensuring data entry accuracy prior… more
- Mount Sinai Health System (New York, NY)
- …when necessary. Provides information and makes referrals when appropriate. + Promotes a customer service environment for the unit/ service . + Initiates calls ... identify all patients & room numbers within the unit environment. + Answers Patient Call System and refers to appropriate staff. + Reports and follows up on… more
- Whitney Young Health Center (Albany, NY)
- …Medical Officer. Miscellaneous: + Demonstrates excellence in both internal and external customer service . + Understands and can effectively communicate HIPAA ... Develops, reviews, and approves clinical protocols and best practice guidelines. Quality of Service : + Documents all patient encounters completely and in a… more
- Whitney Young Health Center (Troy, NY)
- …prevent diseases. Miscellaneous: + Demonstrates excellence in both internal and external customer service . + Understands and is able to effectively communicate ... + Returns patient telephone calls within an appropriate time frame based on patient needs and expectations. + Assists with on- call coverage as determined by… more
- University of Rochester (Rochester, NY)
- …**QUALIFICATIONS** **REQUIRED:** + High School Diploma **PREFERRED:** + 2-3 years customer service experience or equivalent combination of education and ... the first impression of URMC, Ambassadors function as the main resource for patient and visitor information and assistance within the Medical Center and Clinton… more
- Mount Sinai Health System (New York, NY)
- …on customers' perceptions and preferences. **Qualifications** Previous experience in a customer service role, supervisory role, and healthcare setting preferred ... with scheduling appointments 5. Maintains high quality levels of customer service and data integrity in the...patient calls - monitoring performance using the Automated Call Distribution and Par8to referral database standardized reports and… more
- BronxCare Health System (Bronx, NY)
- …Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service . - Has a professional attitude ... Preferred - High School Diploma Job LocationsUS-NY-Bronx ID2025-5135 Category Customer Service /Support Position Type Regular Full-Time Division BronxCare… more
- WMCHealth (Hawthorne, NY)
- …a professional manner + Ability to provide high level of customer service and satisfaction + Provide call confirmations to patients + Schedule appointments ... Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not… more
- WMCHealth (Valhalla, NY)
- …a professional manner + Ability to provide high level of customer service and satisfaction + Provide call confirmations to patients + Schedule appointments ... Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not… more
- The Salvation Army (Jamaica, NY)
- …service standards; resolving problems; identifying system improvements. + Identifies patient service requirements by establishing personal rapport with ... patients and other persons in a position to understand service requirements. + Completes patient care requirements...regardless of scope. + Effective oral, written, communication, and customer service skills. Ability to interpret and… more