- Houston Methodist (Katy, TX)
- …to include but not limited to: medical coding, insurance billing, collections, patient account resolution, appeals/denials, customer service , cash ... as necessary to ensure the best possible delivery of service and high customer / patient satisfaction....or other applicable experience to the area assigned (eg, call center, medical billing, insurance collections) + Two years… more
- Houston Methodist (Cypress, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Some ... data in a comprehensive and unbiased manner. Performs phone call and communication triage, troubleshoots and routes issues to...Two years of experience in any of the following: service recovery, insurance verification, working with patient … more
- Houston Methodist (Sugar Land, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... peer-to-peer accountability towards improvement of department score for employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Follows the patient and… more
- Houston Methodist (Sugar Land, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... Drives improvement of department scores for employee engagement, ie, peer-to-peer accountability. ** SERVICE ESSENTIAL FUNCTIONS** + Role models the patient and… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... improvement of department score for turnover/retention/employee engagement on unit-based scorecard. ** SERVICE ESSENTIAL FUNCTIONS** + Follows the patient and… more
- Houston Methodist (Nassau Bay, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... clearance of all accounts. Communicates with scheduling to inform patient of authorization as needed. ** SERVICE ESSENTIAL...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... care. + Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.… more
- Houston Methodist (Baytown, TX)
- …and resolves patient and visitor issues with a high level of customer service , professionalism and compassion. Maintains high standards of service ... This position also supports all functions of Retail, Catering, Patient Services and Culinary, duties which may include, cash...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer / patient satisfaction + Drives department service ... standards and activities to impact department and/or system score for patient / customer -based satisfaction, through role modeling and fostering accountability.… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer / patient satisfaction. + Drives department service ... and activities to impact department and/or system score for patient / customer -based satisfaction, through role modeling and fostering...members and co-workers in a manner consistent with a customer service focus and application of positive… more