- Bassett Healthcare (Oneonta, NY)
- …corrects systems, care and service delivery problems which interfere with patient , staff and customer satisfaction issues and/or recommends action to ... that all areas of the organization receive adequate advice, assistance, and service relating to patient care. Evaluates, develops, and maintains departmental… more
- Medtronic (Albany, NY)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... gather feedback and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls,… more
- Medtronic (Queens County, NY)
- …support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Represents Medtronic CAS during ablations procedures ... for a career that changes lives. CAS seeks collaborative candidates who are patient -centric, passionate, and who represent the same wide variety of life experiences… more
- Medtronic (New York, NY)
- …Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in ... technology tools + Accountable to place an order with customer service for pending purchase orders and...district, regional and/or national level + Partners with sales representatives to achieve business goals set forth within the… more
- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- OLV Human Services (Lackawanna, NY)
- …Article 28 regulations. This role is responsible for leading a team of Patient Service Representatives (PSRs), managing the clinic's scheduling, insurance ... Record (EHR) system. Key Responsibilities: + Supervise and support Patient Service Representatives (PSRs) in...+ Train and mentor administrative staff to deliver excellent customer service and ensure accurate insurance processing.… more
- Garnet Health (Middletown, NY)
- …of a satisfying career and a rewarding lifestyle. Our focus is on patient -centric care with a collective of visionary leaders and dedicated and caring professionals ... responsible to oversee the total care of the Critical Care and ICU patient . The Critical Care Nurse Practitioner provides treatment of illness under the supervision… more
- Mohawk Valley Health System (Utica, NY)
- …Service Response Representative works closely with all of the hospitality service departments, patient units, and ancillary departments to ensure that the ... supervision of the Service Response Supervisor, the Service Response Center Representative serves as the...Expertise in interpersonal dynamics Preferred: + Previous experience in customer service , experience in a hospital setting… more
- University of Rochester (Rochester, NY)
- …center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 PM The Patient Financial ... Representative performs the functions of Patient Account Management for individuals receiving care from the... patient services. - Consistently adheres to all Patient Service policies, procedures, and performance measures… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …Promotes action to improve performance within scope of responsibilities. Enhances customer service by responding to customers timely, demonstrating polite, ... flexibility in work practices, actively supporting group decisions, addressing problems/issues and customer service complaints with supervisor. If not able to… more