- Mohawk Valley Health System (Utica, NY)
- …Service Response Representative works closely with all of the hospitality service departments, patient units, and ancillary departments to ensure that the ... supervision of the Service Response Supervisor, the Service Response Center Representative serves as the...Expertise in interpersonal dynamics Preferred: + Previous experience in customer service , experience in a hospital setting… more
- University of Rochester (Rochester, NY)
- …center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 PM The Patient Financial ... Representative performs the functions of Patient Account Management for individuals receiving care from the... patient services. - Consistently adheres to all Patient Service policies, procedures, and performance measures… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …Promotes action to improve performance within scope of responsibilities. Enhances customer service by responding to customers timely, demonstrating polite, ... flexibility in work practices, actively supporting group decisions, addressing problems/issues and customer service complaints with supervisor. If not able to… more
- Rochester Regional Health (Rochester, NY)
- …evaluations and disciplinary measures, under the direction of a supervisor/manager + Customer Service . Manage incoming calls and provide necessary information; ... greet patients and/or their representatives , provide direction as needed; schedule patient ...WQs for completeness and accuracy REQUIRED QUALIFICATIONS: + Excellent customer service and communication skills required. +… more
- Rochester Regional Health (Rochester, NY)
- …(varies between 8AM - 9PM) ATTRIBUTES + One year of related work experience in customer service setting required + Ability to lead and take direction + Basic ... computer skills + Excellent customer service and communication skills RESPONSIBILITIES +...calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient… more
- Olympus Corporation of the Americas (New York, NY)
- …True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. ... Our five Core Values empower us to achieve Our Purpose: ** Patient Focus, Integrity, Innovation, Impact and Empathy.** Learn more about Life at Olympus… more
- Rochester Regional Health (Rochester, NY)
- …serve as a resource to others in the resolution of complex issues. + Customer Service - Manage incoming calls and provide necessary information; greet patients ... and/or their representatives and provide direction as needed; schedule ...3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred.… more
- Rochester Regional Health (Rochester, NY)
- …serve as a resource to others in the resolution of complex issues + Customer Service . Manage incoming calls and provide necessary information; greet patients ... and/or their representatives and provide direction as needed; schedule ...3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred.… more
- Rochester Regional Health (Rochester, NY)
- …serve as a resource to others in the resolution of complex issues . + Customer Service - Manage incoming calls and provide necessary information; greet patients ... and/or their representatives and provide direction as needed; schedule ...3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred.… more
- Rochester Regional Health (Rochester, NY)
- …serve as a resource to others in the resolution of complex issues . + Customer Service - Manage incoming calls and provide necessary information; greet patients ... and/or their representatives and provide direction as needed; schedule ...3 years related work experience in a healthcare or customer service setting preferred. + Bilingual preferred.… more