- University of Rochester (Rochester, NY)
- …populations in an often unpredictable, challenging healthcare environment - Ensures patient family experience is satisfactory: Investigates and resolves ... Offers suggestions to resolve potential complaints. Communicates frequently with patient family concerning resolution. Keeps complaint information confidential.… more
- Nuvance Health (Poughkeepsie, NY)
- …on direct patient care.Also, working with the ED Director to monitor patient , family and visitor satisfaction in the ED. *Essential Responsibilities * ... to patients, family members updated visitation policy * Responds to patient , family member and visitor requests or problems with direct action or referral to… more
- University of Rochester (Rochester, NY)
- …often unpredictable, challenging healthcare environment. **ESSENTIAL FUNCTIONS** + Ensures patient family experience is satisfactory. Investigates and resolves ... Offers suggestions to resolve potential complaints. Communicates frequently with patient family concerning resolution. Keeps complaint information confidential.… more
- University of Rochester (Rochester, NY)
- …, family , and visitor situations. **ESSENTIAL FUNCTIONS** + Ensures patient family experience is satisfactory. Investigates and resolves complaints, ... inter-professional level with hospital staff and providers to solve patient and family concerns - often responsible...staff and providers to solve patient and family concerns - often responsible for de-escalating difficult situations.… more
- WMCHealth (Poughkeepsie, NY)
- …the initiative to assist others. + Answers calls lights promptly and communicates patient / family needs to appropriate staff member. Anticipates patient / ... Patient Care Technician Company: MidHudson Regional Hospital City/State:...interact appropriately with individuals at all levels, including patients, family members, and staff. About Us: MidHudson Regional Hospital… more
- Northwell Health (Staten Island, NY)
- …Patient and Customer Experience, and other related services to enhance the overall patient and family experience. Job Responsibility + Role models Culture of ... + Engages staff and implements practices to improve communication, efficiency and patient / family centered experience. Prepares, leads and educates patient … more
- Albany Medical Center (Albany, NY)
- …team. + Participates in care planning and the nursing report process. + Incorporates patient / family rights to participate in decision making about their care + ... Work Shift: Staffing Options Program (United States of America) Salary Range: The Patient Care Assistant (PCA) will work under the direction of the Registered Nurse.… more
- Albany Medical Center (Albany, NY)
- …team. + Participates in care planning and the nursing report process. + Incorporates patient / family rights to participate in decision making about their care + ... Shift: Night (United States of America) Salary Range: $37,440.00 - $48,672.00 The Patient Care Assistant (PCA) will work under the direction of the Registered Nurse.… more
- Ellis Medicine (Schenectady, NY)
- …privacy, maintains confidentially and displays non-judgmental behavior. + Recognizes potential patient / family relations problems and communicates them to the ... with peers and other members of the health care team. + Communicates patient / family needs to appropriate staff. And escalate if needed to next level of… more
- Bassett Healthcare (Cooperstown, NY)
- …discharging patients, ensures all paperwork in Bed Management is completed and escorts patient and family to vehicle. Notifies nursing personnel of patient ... are present, notifies the Pastoral Care Department. Completes all tasks with customer ( patient , family , friends, staff, visitors) service first and helps to… more