- University of Rochester (Rochester, NY)
- …patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to ... party. Answer incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. ** Financial Assistance Management** + Maintains… more
- Rochester Regional Health (Rochester, NY)
- …co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. RESPONSIBILITIES: ... Rochester, NY 14621 Hours Per Week: Schedule: 8a-430p SUMMARY: In a customer service oriented manner, interviews patients and/or their representative to collect… more
- Rochester Regional Health (Rochester, NY)
- …co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. RESPONSIBILITIES: ... M - F 3PM - 11PM Sign-On Bonus: $0 SUMMARY: In a customer service oriented manner, interviews patients and/or their representative to collect required… more
- Rochester Regional Health (Rochester, NY)
- …co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs. STATUS: ... SUMMARY In a customer service -oriented manner, interviews patients and/or their representative...and/or prescheduling patient appointments. + Interviewing the patient and/or their representative for necessary information… more
- Albany Medical Center (Albany, NY)
- …in performance and quality improvement activities and works toward enhancing customer/ patient satisfaction. Exhibits positive service excellence skills to ... Department/Unit: Patient Care Serv Admin Work Shift: Day (United...President coordinates, plans, directs, implements and manages the administrative, financial and operational responsibilities for Perioperative and Procedural services.… more
- Oracle (Albany, NY)
- …Operations Expertise** + Deep understanding of business operations/revenue cycle service line workflows, operating principles, and financial objectives ... quality are met. **Roles and Responsibilities** + Act as client representative during internal planning and development activities + Provide situational oversight… more
- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. 8. Demonstrates caring, respect, compassion, empathy and active listening ... the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 15. Evaluates nursing staff… more
- Mount Sinai Health System (Brooklyn, NY)
- …on all patient concerns in a timely manner and provides service recovery as needed. Demonstrates caring, respect, compassion, empathy and active listening ... mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 15.Evaluates nursing staff… more
- Mount Sinai Health System (New York, NY)
- …up on all patient concerns in a timely manner and provides service recovery as needed. + Demonstrates caring, respect, compassion, empathy and active listening ... the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. + Evaluates nursing staff… more
- Albany Medical Center (Albany, NY)
- …- Collection of demographic information, insurance, regulatory consent forms and collection of financial responsibility at patient 's bedside * EMS Desk - shadow ... a diverse population including critically injured, mentally disturbed and belligerent + Patient centric - customer service + Conflict Management + Team-oriented… more