- Finger Lakes Community Health (Geneva, NY)
- …+ Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer service to individuals ... with the appropriate call center contact script + Verify patient account information + Answer questions and provide...prescription + Acute symptoms + Registering as a new patient + Outside provider , hospital, or pharmacy… more
- University of Rochester (Rochester, NY)
- …including but not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and ... to execute and/or delegate follow up actions based on provider 's patient notes. - With training and...and all necessary paperwork is completed. - Other clinic service tasks as assigned: May travel to off-site clinic… more
- University of Rochester (Rochester, NY)
- …including but not limited to time and calendar management while optimization of provider patient schedule, coordination of patient care and information/data ... skin testing and ancillary testing. + Serves as a primary contact for provider (s) as it relates to clerical needs. + Organizes providers' calendars, by prioritizing… more
- Ellis Medicine (Schenectady, NY)
- …Services Representative I is responsible for providing excellent customer service to patients, customers, and staff. They receive and process discharge inpatient ... EDM in the admission or discharge data including clinical service and patient type. + Electronically files...reanalysis and adds to Soarian EDM work list, analyzes provider documentation as it must meet the criteria for… more
- CenterWell (Albany, NY)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of… more
- Elevance Health (New Hyde Park, NY)
- **Customer Care Representative I** **Location** : Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person ... 8-hour shift between 8:00 am - 6 pm EST. The **Customer Care Representative ** is responsible for successfully completing the required basic training. Able to perform… more
- Elevance Health (Latham, NY)
- **Utilization Management Representative I** **Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training ... an accommodation is granted as required by law._ The **Utilization Management Representative I** will be responsible for coordinating cases for precertification and… more
- Merck (Albany, NY)
- …+ Demonstrate a focus on better health outcomes (considers the HCP & patient experience). + Provide input into resource allocation decisions across customers. ... **Job Description** The Virology Customer Representative is a key member of the Customer...with HCP customers - knowing when/how to seek and provide additional information. + Within select customer accounts, act… more
- Elevance Health (New York, NY)
- **Facilitated Enrollment Representative ** **Location: New York. Primary focus is Suffolk county.** Experience interacting and assisting individuals throughout the NY ... an accommodation is granted as required by law. The **Facilitated Enrollment Representative ** is responsible for providing education to potential members on the… more
- University of Rochester (Rochester, NY)
- …services, including general clerical, general information, wayfinding, technical support, provider / service referral, patient registration, and scheduling ... patient /physician inquiries, handle or redirect billing inquiries, handle patient /customer complaints and provide basic technical support....manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more