- Kaleida Health (Buffalo, NY)
- …4:30a-12:30p, 5a-1p, 8a-4p, 9a-5p Shift 1 **Job Description** **The Guest Relations Representative creates ensures that the patient 's and their family's ... **Guest Relations Representative ** Department: BGMC Guest Relations **Location:** Buffalo General...staff through the use of exceptional communication and customer service skills. Provides They provide information, direction,… more
- University of Rochester (Rochester, NY)
- …Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls to the appropriate party. + Answers incoming calls in a timely ... in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction results. + Reports errors through the hospital error… more
- University of Rochester (Rochester, NY)
- …entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line problem ... solvers and determine the appropriate solution or direction for the patient . **Communication:** Outpatient Access Specialists coordinate appointments to other clinic… more
- Elevance Health (East Syracuse, NY)
- **SCA Customer Care Representative I** **Location** : **East** **Syracuse, NY** **;** **Harrisburg, PA; Denison, TX.** This role enables associates to work virtually ... AM to 7:05 PM EST** The **SCA Customer Care Representative I** is responsible for handling or responding to...I** is responsible for handling or responding to customer service issues. **How you will make an impact:** +… more
- Bassett Healthcare (Cooperstown, NY)
- …patient 's choice of agencies or preferred provider has been selected. Provides patient or patient representative with other service options ... Obtain necessary medical records and documentation + Crosstrain to provide support for the logistics transportation + Assesses payment...in their area + Visits patient or patient representative to obtain required information to… more
- University of Rochester (Rochester, NY)
- …for patients, visitors and staffs. Functions as the main resource for patient and visitor information and assistance. General duties include assisting patients and ... visitors, patient information, wayfinding, transporting outpatients and visitors throughout the...line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations… more
- University of Rochester (Batavia, NY)
- …services, including general clerical, general information, wayfinding, technical support, provider / service referral, patient registration, and scheduling ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- Stryker (Buffalo, NY)
- …team.Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets ... + Associate Sales Representative (Joint Replacement)As a Joint Replacement Sales Associate, you...Solve product problems onsite and educate medical staff. + Provide exceptional service to customers. + Maintain… more
- Merck (Albany, NY)
- **Job Description** As a Chronic Care Specialty Sales Representative , you will drive meaningful patient impact by leveraging our scientific expertise and serving ... Delivery Systems leaders, and other field colleagues to deliver seamless, patient -focused solutions. **Territory Assignment:** This is a field-based sales role… more
- Stryker (Manhattan, NY)
- …better. **What you will do:** As a Neurosurgical Associate Sales Representative , you will assist in strategically promoting and selling Stryker Neurosurgical ... of our products. You take great pride in excellent service and are prepared to assist a customer whenever...a customer whenever the need arises. As an Associate Representative , you love living in the fast lane and… more