- CenterWell (Boston, MA)
- …+ A minimum of one (1) year of previous experience working in an inbound customer service call center. + High school diploma or equivalent + Ability to handle ... issues through independent problem solving and with a goal of first call . **Required Qualifications** + Strong customer service skills with an emphasis… more
- Sharecare (Somerville, MA)
- …This position assists incoming callers with requests and provides great customer service . An upbeat, patient -centered attitude is a must! Our employees ... or like setting preferred + Minimum of 6 months prior inbound call center experience required + Strong technical/computer skills + General working knowledge… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …urgency to schedule the patient to the appropriate provider or triage the call . + Sends out accurate and complete communication e-mails to physicians or to other ... arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the… more
- Medtronic (Boston, MA)
- …product range + Develop and implement strategies to counter competitors + Customer Service + Respond to customer requests and resolve complaints in a prompt and ... maximum sales support and maintaina high level of customer service + Contribute to the development of a strong...within the Responsibilities section of this job description are representative of those that must be met by an… more
- Elevance Health (Woburn, MA)
- …+ Requires HS diploma or GED and a minimum of 1 year of customer service or call -center experience; or any combination of education and experience which would ... **Utilization Management Representative I** **Location:** Virtual: This role enables associates...for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to… more
- Merck (Boston, MA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...diverse set of health care locations that they will call upon in order to execute their role including:… more
- Baystate Health (Springfield, MA)
- … patient -centered care that ensures timely delivery with appropriate provider access for patient care. The service team fosters communications and high level ... environment. **12)** Maintain an accuracy average rate >/= 97%. Able to process call processing for mutiple practices and or service line activities, anxillary… more
- Teleperformance USA (MA)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative , you will be responsible for finding innovative ways to respond to… more
- Teleperformance USA (MA)
- …and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient , empathetic, and understanding** + **Appropriately communicate ... **Category :** **Customer Service /Support** **About TP** **TP is a global, digital...is the limit!** **Your Responsibilities** **As a Licensed Insurance Representative , your main responsibility is to find innovative ways… more
- Fallon Health (Worcester, MA)
- …School Diploma **License/Certifications:** N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills ... continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences,… more